One of the ladies is very mean :( poke bowls are alright, I only go here because they accept meal plan. Teas are a little too sweet for me and they don’t have boba.
Had heard good things about Sakura take out, but last night gets an F. Ordered online at 5:30 for 6:30 pick up. At 6:30 I get in a socially distanced line with masks waiting to pick-up inside the door one person at a time. So far so good. My turn to step inside: 1. No employees masked except the woman bringing out take orders. Another maskless employee talking on the phone and both sushi chefs without masks. 2. When I gave my name there was a delay, then she brings a printout of my order which I confirm is correct. She says 1 minute. I stand inside among maskless employees for 5 minutes. A takeout order is brought to the table I am standing in front of but she says it's not mine. The next customer walks in mask under nose to pick up and pay for his order. 3. At this point it's clear they had never started my order and were only preparing it now (1 hour 15 minutes since order was placed) but no communication from staff. 4.I step outside to wait as I am growing uncomfortable with exposure inside and the lack of social distancing at the pickup table. Finally dashed in to pick up my or order 30 minutes after I arrived. 5. Never going back. It's unsafe and service was awful.
We ordered online, waiting 20 minutes, went to pick up and they didn’t know I ordered. Waited another 25 minutes, and I think the sushi was just ok..,
I refuse to come here when Ann Marie is working because she is so unpleasant. She is rude, makes you feel uncomfortable, and gives you 50% less food than any other employee.
Worst customer service ever. The lady was extremely rude and had a terrible attitude and gave me the tiniest portion sizes. Overpriced bowls, terrible customer service. Waste of money and my time. I don’t recommend this place to anyone.
I've came here before a few times never had a problem, but today just ruined it for me. The employee was rude and impatient. The women gave me the smallest scope of everything, my bowl was literally half full, which is definitely not worth what I paid for.
I've came here before a few times never had a problem, but today just ruined it for me. The employee was rude and impatient. The women gave me the smallest scope of everything, my bowl was literally half full, which is definitely not worth what I paid for.
Never fails me...friendly staff and tasty food and drinks
Staff was amazing
I haven't eat there yet because they didn't want to take us 15 min prior to their closure, because "everything is turned off", we just wanted some sushi.