Downtown Deli

300 Biden St, Scranton - 18503
179 reviews
American Burgers
(570) 871-4137

A little wait for drinks and food over all the food was great!!

Denise and her team were wonderful. We had them cater our Wedding. The food was phenomenal. My guest are still talking about the food. If you are looking for a caterer I highly recommend them. They made sure we had everything we wanted/needed and more. We can not thank you guys enough for everything you did for us!

This spot was recommended by other hotel guests and so glad they mentioned it. Others near us ordered french toast and man between that and sandwiches to soups and salads coming out everything looking delicious. I ordered what I could share with my baby who devoured omelette bites along with fruit and toast. Tables were constantly being cleaned and rotating people in and out, wait time for food is not long at all. Staff are very, very kind and check in often. My son is very picky about food but loved his kids meal here!

This spot was recommended by other hotel guests and so glad they mentioned it. Others near us ordered french toast and man between that and sandwiches to soups and salads coming out everything looking delicious. I ordered what I could share with my baby who devoured omelette bites along with fruit and toast. Tables were constantly being cleaned and rotating people in and out, wait time for food is not long at all. Staff are very, very kind and check in often. My son is very picky about food but loved his kids meal here!

This place has great food. I give it 4 stars because of the service I received. Idk if it was because I was there alone and the waitress didn't see a large tip in her future but my food was essentially thrown in front of me. I had to get up and ask the hostess for butter for my pancakes bc the waitress was no where to be found. When she did return it was with the check which again was thrown on the table. I had a large amount of food sitting in front of me. I waited, not eating, for 5 or 10 minutes waiting to be noticed before again getting up to ask the hostess for to go containers. The poor service was reflected in her tip. Normally I am a great tipper especially when alone. However my tip always reflects the service and quite honestly this woman nearly got nothing.

Got a couple of sandwiches on the go and the service was quick and the staff friendly. The pesto wrap was exceptionally good. Unfortunate to charge a credit card service fee in these times, but we stomached it.

I got the Omelet Special and was super disappointed. The insides of the omelet were cold, and missing ingredients (spinach and cheese). I wanted to send it back but the waitresss only came to the table to take the order and give us our check. She didn't do any check ins or ask how anything was until the end of the meal. I did really like their fries (which was also cold) and their 7 grain bread is really good. But I would not recommend this place for breakfast. Only once out of the 4 times I've been here have I enjoyed my food. I keep coming back for business and friend meet ups (I get something new every time), but i wouldn't recommend this place. Not only is the food not seasoned or made well, the service isn't good either.

The service here is HORRIBLE. The waitresses are super rude and ignore you. This place does not have the kitchen to manage the customer capacity. Food is mediocre but takes forever. I’ve also had too many order mistakes at this point. Once, we went with a large party, and there were multiple mistakes with the food. The worst was that the entire table had finished their meals by the time one friend’s food was replaced. We sat there for probably two hours in total, not at our own accord. The service is absolutely horrible. Every waitress I’ve had has been rude, cold, and in a rush, especially the middle aged waitress with reddish hair. I’ve been to the deli numerous times, and I can safely say that this place does not care for your business. I will NOT be spending my money in a place that doesn’t value and respect their customers.

Food is very good, but service is terrible. Server never came back to ask how things were, get refills, or ask if we wanted anything else. Brought back the paid bill and didn't even say thank you. Had to locate and get my own to-go containers. Go there but order take out.

This was overall a very negative experience. I’m certain my eggs were cooked on the same griddle as the meat, bacon piled on top of my French toast (which they insisted the I, the vegetarian ordered, and they serve take out in styrofoam containers. All that environmental waste for such a mediocre meal.