Arby's

502 7th Ave, Scranton - 18508
158 reviews
Fast Food
(570) 346-0900

*Attention Management I been going to this location for along time but lately this place is going down hill really quick !!! First of all you go to the drive thru and the lady’s that work there give you attitude !!!! That’s a big NO with me I’m a paying costumer am not asking for “FREE FOOD” here … today May 25 2022 went to this location to try the new Wagyu Deluxe Burger and when I got to the window I got nothing but attitude almost throw the drinks and food on my lap like … she was doing me a favor if you don’t like working there find another job you can’t treat customers like that ! When we opened are sandwiches they ware all thrown in there and they were soaked in sauce very messy!!!! And in top of that they took forever to make them and she forget to give me straws like I was going to drink from a cup that they touch with no gloves ? to MAKE MY STORY SHORT I WILL NOT COME BACK TO THIS LOCATION ARBYS JUST LOST A COSTUMER !!!

I feel bad. because I've placed 3 orders and the 3 times they only send me the sandwich, without the soda or the chips. Now I wonder if I pay for 3 things and they send me 1. Where are the other two things? I will give you 5 stars when you send me the chips and soda from the previous 3 orders.

Always see this place busy and it has been a while since I had Arby's. I ate in and it chaotic employee behaviors. Also dining area was not in it upkeep. Manager needs to be more present during business and keep heads up on everything. I just believe these fast-food restaurants need to make better hiring methods because your all falling apart.

Same delicious Roast Beef and curley fries that you know and love. I would have given 5 stars but they left out the Arby's sauce that I asked for at the Drive In and gave me the wrong size drink. The drink problem was recognized immediately and fixed but I didn't realize there was no sauce until I drove away. I will return when I'm back in the Area!

The few times I've visited this location my food has seemed fresh. Their service is quick and they haven't messed up my order yet. Unfortunately they are limiting how much Arby's sauce you can get right now due to delivery circumstances but otherwise no issues!

The lady who probably looks part of management in a black polo is SO rude. She always looks like she has something better to do than to help you and when she does she has a nasty attitude.

arbys crinkle cut fries are THE BEST fast food French fries out there! had the mint shake and bacon brisket dip sandwich, really good!

Says they’re open till 10pm and they’re not, I show up at 8:40 and they say closed, horrible establishment, I wish I can rate 0 stars

It’s 8:27. They close at 10pm. The employees blocked the drive through with a cone and ignored everyone in line. Called corporate but alsoLeaving this review for future customers to have a heads up that this establishment doesn’t care about their hours or you.

They were out of au jus, my cups of cheddar were only 1/3rd filled, they had no soda and I had to call for them to bring the chicken I ordered. Really glad I didn't get all the way home and find out that I didn't get what I paid for. The white cheddar Mac and cheese was good though and the rest of the food was correct.