Just got home to eat our hoagies we ordered and the bread was so crusty, mozzarella(suppose to be fresh) was hard, and the Sandwhich just didnt not taste great at all. I wont be coming back. So disappointed!
I would give zero stars for this LAST transaction with this chain. Ordered 3 foot long sandwiches online. So this more or less removes any and all doubt as to what is wanted on each sandwich. Pretty much a normal wait time for the delivery (mind you, delivery is an additional charge). Order arrived, opened the sandwiches and one was absolutely wrong. The sandwich ordered was the new honey mustard chicken. Was showed up was honey mustard roast beef. Called the store, believe me, this is the point it took a complete left turn. Could not understand the female. Broken english is not hard to keep up with. She didn't even have that going for her. Making the entire call extremely difficult. Wife spoke with her, and all the call taker kept saying was to "come in to the store". The delivery process was a charged fee, there is no way a request can be made to come in to any store due to their inability to fulfill an order properly. After 6 minutes of this circus side show, I took the phone. I initially explained the sandwich was incorrect and that I wanted the correct sandwich to complete and fulfill the order that was now paid for. She returned with "ok, I'm sorry, come in to the store". I explained we paid for delivery as to not have to pick it up. And in as clear a way as possible, I asked "are you delivering the correct sandwich, yes or no". And her reply was "YES". Sandwich never arrived, order is incorrect and unfulfilled. Now I want a refund for what was not fulfilled, and I will simply take my business to Roma and Jersey Mike's from now on. Because those two sandwich shops take their customers seriously. If ever a problem arises, they immediately resolve it. Unlike Schlubway...
Terrible, worst sub I've ever had, they gave option of all cheeses with no indication of extra charges $$$ (which they don't have Swiss anymore, really) and then added a $1.50 extra because I chose Mozzarella. The so much sauce added the roll fell apart before i got it home. Poor verbal communucation and lousey sub. For over $13.00 till they got done. Had I known ot was going to be Mush by time I got home they could have Kept It. Subway has gone Way Eay down hill and Quakertown Subway at Walmart, gone to pot. Polite Version.
Everyone at this Subway is an absolute snobby nightmare. Stop hiring rude children who play the crane machine on the clock, ignore customers, and SPIT IN FOOD IN FRONT OF OTHER CUSTOMERS.
An absolute horror show
Sydney was amazing and made our food well. Thank you again.
Optimistically managed, great service. Go!
Trent was awesome! Sandwiches made perfect and quickly! So glad we stopped!
I went to the subway in the Wal-Mart when it was first put in and the service was top notch for many years but lately things have slacked . I am not sure what has changed but I wish it went back to the way it was.
If I could give this place negative stars I would. Everytime I have been here the service has been horrible. The first time I was on my short break and wanted to get a pretzel. Waited in line 20 minutes to be treated horrible. Then the pretzel was dried up.