Was ok at first opening and then took a nose dive in service and quality. I’m happy to report they must if hired all new people to run it as it is back to great service and quality. I have yet to see the Owner/Operator Micah Skipper here working the floor but he has good people like manager Will running things much better than before. He did add a free drink reward that expired in like a day so I felt kind of cheated there because we are here multiple days a week and yet this expired before we could even get there.
I went thur the drive through and they forgetall my condiments . I went into the restaurant to get the condiments and slipped on the wet floor. The owner ( who was really a manager) refused to give me the number to file a claim. He took the liberty of filing the claim. He told the claim agent that I didn’t get hurt. Meanwhile, I hit my eye and head on the edge of the booth..When I corrected him, he ask me to be quiet and wait until he was done speaking to the representative. I expressed to him how rude he was toward me and i hurt myself in his facility. He told me to be quiet while he is speaking on the phone.I would recommend everyone to go to another chick fil a. The manager is extremely rude and disrespectful. He doesn’t care. Just want your money.
Ordered a spicy southwest salad with no tomatoes , black beans , or corn. told them i really only wanted the cheese and chicken lol. i got everything i didn’t want on it .. and no cheese .. terrible terrible terrible . and it wasn’t the girl who placed my order bcs she looked directly at me and asked me questions. so prob the people who get the food together.
Customer service is abysmal. I’ve actually had downright rude experiences with some of the “hood” high schoolers they hire here. All for employing teens but don’t employ the rude ones. Missed one of my sauces today. My drinks were filled to the brim and would’ve spilled on me had I not noticed. Milkshake all down the side of the cup. No garbage in sight to throw the napkins away that I used to clean up the mess (Picture doesn’t show the worst of it). Asked about a worker said she would take them (annoyed it seemed). Not my fault your coworkers filled my drinks wayyyy more than they should have. Store was not busy so there really was no excuse. This is one of about 3 locations in Pittsburgh that are pretty trash. (Here and the waterfront definitely make the list).
I have frequented this location often since it opened and there have been a few hiccups in comparison to the Monroeville location, nothing major but mostly at lunch time, but today they got it all wrong. My entire order was incomplete and incorrect. Too late to fix it on your lunch break. Maybe just go at dinner time. Lunch seems to be the problem.
I’ve never seen a smaller piece of chicken! I ordered 4 of them so I figured that maybe just one of them was on the smaller side but when I looked, all of them were that small. I mean come on! These are not cheap and this is what I get!
A delightful dining experience. Me and my boyfriend had an incredible time - many thanks to our server. We will absolutely be returning as soon as we are both allowed by our busy schedules. Much love from Utah ♡
Here to get chickie nuggies for me and baby Yoda.
Here to get chickie nuggies for me and baby Yoda.
I got a large order for everyone at work and they had it out quickly and it all tasted great. Chick-fil-A always comes with the quality and fast service, for fast food, it's quite good.