The Employee was very nice and very good at his job. The pretzels were great too.
I visited this location on Sunday 12/12 after placing an order on Saturday. This was my first time at this location and IT WILL BE MY LAST!!!!I arrived around 12:15pm to pick up my order, the cashier was less than welcoming. I gave her my name and she placed my order on the counter, I added on extra pretzels. She gave me my total and I pulled out my cc to pay..she says do you have cash? I replied no..her response waawe can't take cards. I asked why..no response..I said is your card reader not working she responds yeah. Ugh! She then says there is an ATM across the street.Umm no!! I paid for my order with whatever cash I could round up.My order was 15 pretzels and a large tray of rivets. I asked for napkins, she points me to the napkin dispenser. Again NO..I refuse to pull out individual napkins to go with my order. Thankfully the woman making the pretzels overheard and gave me a small stack of napkins, polite apologetic or even informative. A perfect example of HORRIBLE CUSTOMER SERVICE!!On a happier note when I did call to place my order the gentleman I spoke with was very friendly and knowledgeable.The cashier was NOT friendly
The staff at this location is always so pleasant. Pretzels are always fresh.
Great as always
What can I say... They are a Philly staple
I go to this location all the time. Last time I paid for cheese dip and didn't get it. This time I had to wait too long and eventually left without buying anything.
Helpful.
Great Philadelphia style pretzels and different shapes and sizes with different sauces. Everything was fresh. It's my first stop whenever I get back to my hometown.
Overall okay, but you buy hotdogs and they charge you for a souffle cup of mustard. I get food cost but that is over the top charging for mustard.
Like it very much but this one time I went the bottom of pretzel was burnt ?