Their lobster mac and cheese is amazing but the lady at the counter is really rude and confrontational. I didn't hear her say something when she gave me my order and because I took to long to say "thank you" she decided to tell me off and say how rude I was. I didn't even get a chance yo speak she just went in. You can't work in customer service and hate people.
The best chicken burger , called Coop, I have ever eaten ! Additionally chicken has no antibiotics, no hormones, and lived outside a cage. The MC and cheese pasta with lobster was also delightful. Congrats !
Wanted to love them due to their philosophy, but OMG … only two people on @ lunch on a beautiful spring Saturday? A line cook who put one burger on the grill at a time when the line was 20+ deep? A woman who ran the fryer and took orders and loaded salads and packaged to-go orders? Good food, but not worth the wait.
Staff's are VERY VERY RUDE. Burgers are not worth it, it us overpriced. Ordered Regular burger and chicken burger, chicken was too greasy and overcooked(it was burned)lettuce in both burgers were too old. Never gonna go back.
This place was great. I got the Phil Burt burger and was delicious, the HG sauce was very good but kinda carried the burger. The fries weren't anything to ride home about, and the drinks had no refills which sucked. My main complaint is that they are way to over priced for the amount of food you get.
I visit this spot a lot since I work in the area. I love how the customer service is always great and they keep the spot clean constantly. Prices are reasonable and they serve generous portions.
The staff is extremely disrespectful, unprofessional, and the food is mediocre. The place is low staffed due to the pandemic so it is understandable that you may not have enough people to assist everyone but to completely ignore customers and get an attitude when you see the line of people waiting or asking for help is very bad for the business. A simple "I will be right with you" or "I am sorry for the wait. Please give us a moment to assist you." goes a very long way. The food is also subpar due to the lack of staffing. The one guy alone can't keep up with all the orders and the burgers come out dry with no type of flavor to them. Also, the girl handling the lobster mac had no hair net on.... That alone is unsanitary. The only reason I go there is that my GF likes it but at the price point they want and the lack of customer service from the staff, I'm taking my business elsewhere. Shake Shack is right down the street. Taste way better, better customer experience, and better price.
I absolutely love their crinkly fries. This was my first visit and I will definitely be returning. Had my burger w/o a bun and soooo good. The HB sauce is flavorful and yummy too.
Would not recommend. Very rude
I loved their chicken breast sandwich! Fresh, crisp and delicious! I, also, enjoyed their bacon cheese fries with real cuts of bacon