The food is okay but if I’m being honest I preferred the salads before Gilbens split into multiple restaurants. The smoothies are good.
So I went to Gilben's yesterday, first time visiting, me and moms ordered platters. I guess I should have went early but it was approximately 4:00pm, they were out of some meats, so I ordered a beef brisket platter, looked burnt but they say it was the sauce I purchased anyway, mac 'n cheese good, candied yams good, meat slightly tough, weird taste and green beans was salty. I had to drink a lot of water, got slightly lightheaded was feeling sick, there was too much sodium i
Last Sat I place an order for 8 cheesesteaks. I was missing lettuce on one, extra cheese on all of them and ketchup on all of them. I spend almost $100 and my order wasn’t right. This is the first time this has happened. I understand you are short staff, but the staff you do have. Need to slow down and read the orders that come through online…..
The food was very fresh. The service was extremely nice and hospitable. I will be a returning customer.
Food was delicious and the customer service was great
They should answer the phone when trying to place an order, check an order status or cancel an order. My recent experience was terrible. I got charged for an order I never received.
Can't say enough about these new additional restaurants the Gilbens Bakery fam have now .. excellent service, food and decor in both places... always great vibes here and conversation!! Definitely hope they are here a long time
The customer service was great, the Salmon Po'Boy was fresh and well worth the price....I hope they keep up the good work and great quality food!!