The customer service is horrible ! They ignore you! We asked for the happy hour specials and they legit did not respond ! I order a burrito and it was only filled with chicken and rice nothing else I asked for. When I asked them to remake it they told me the chef was frustrated and it would take to long to fix and just gave it back to me. I will never be eating or drinking there again. This is not the first time either ! The staff was all high as a kite and didn’t care at all ! You don’t even get any sauces or anything!No refund or anything.This is by the art museum !!! I will never go back !!!
Bueno Onda, visited this place with my mom for the first time, and I would definitely be going back soon. Firstly, the staff was friendly and greeted everyone as they came in contact. Everything was clean and staff was fast with attending to tables. The strawberry margarita was flavorful and strong. They do have indoor and outdoor seating with a summer beachy vibe. Ordered the fried shrimp and fish tacos which came out hot and crispy ! Next time I would definitely order and try some additional foods but I was so eagered to try the tacos !
Let my niece pick our lunch spot before the Harry Potter exhibit at the Franklin institute. Her pick was awesome!!! Staff was so friendly and nice! Food came out fast and it was so delicious!! I’ll definitely be back when I’m in the area!!! Loved the pork pastore taco and grilled shrimp tacos. Really enjoyed the chocolate filled churros.
I'm a huge fan of Buena Onda! They're taco menu is pretty legit. The right ingredients in just the right amount. Much appreciated!
Let me start by saying I actually really love Buena. They usually have great fresh food and I never usually have issues when dining in or taking out. But tonight….. different story. I don’t know what it is about the Sunday night crew but they all need to either be retrained or find a new job. I came in tonight wanting some nachos , so I ordered and I was told the wait for my takeout order would be 10 to 15 minutes. I waited 25-30. All as I watched the crew eat chips out on the floor , text on their phones , laugh and joke with one another . The food actually did come out in 10 to 15 minutes , I just didn’t know it. As the crew focused on having social time , laughing and almost screaming in the restaurant , I got up after a while because I knew it had at least been 20 minutes to see if I missed my name and any of the existing bags on the counter were mines. When I asked for my order the crew preceded to eat their chips while trying to find my food which was right on the counter and sitting there for 10 minutes . Okay so the service was terrible , and then I get home to eat and all the cheese on the nachos is just all bunched together, the chips were burnt , the shrimp was chewy and almost inedible . The food was just so gross and it was so disappointing after watching a bunch of teenagers play around while my food is being be prepared and just waiting for me get. Super disappointed and I know as soon as I seen anyone from tonight’s staff , to not even bother ordering. Super unprofessional experience .
DELICIOUS, satisfying, fresh and fantastic service! My daughter and I were walking around forever trying to find it as my phone died. Finally got there, they so nice. I had the tofu (vegan fish) tacos which were awesome! My only wish is that I got more. We also got a side of rice & beans which was perfect - tasty, not too salty, just fresh & delicious. We also got the caramel churros which were perfection! The man who took our order was so nice and brought the bag out to the car for us. We will be coming back every time we are in Philly! Thanks!!!
Hidden gem! Great flavors and even better customer service.
We were in town from WV and this place was right next to where we parked our car. It doesn't look like much from the outside but it's really cute inside and the food was freaking amazing. My son had the quesadilla that was literally oozing cheese and he said it was delicious. It looked amazing. I had the nachos which were easily a meal. Best nachos I've had in a long time. The chips were good quality and the toppings were fresh and tasty. The portion size was huge and there was plenty to fill me up and share with my son. We chatted with the man who brought our food about the area and he was very friendly. We had a great time and wish there was one of these in WV!
Excellent food, nice venue. Fish tacos are outstanding! Staff were friendly and efficient. Definitely a place I’d go back to.
My friend and I decided to try one of each taco (minus pork al pastor, because I'm just not a big fan of it generally). Delicious! My favorite was the grilled shrimp and chorizo. My least favorite was the pollo. I'll check it out again when I'm able to dine in and get the full experience.