Ordered before closing hours, received a call stating they closed. Not good business practices!
BEWARE the stuffed crust. ? Twice I got violently sick the night after eating it and now I've taken a closer look to realize that it's not simply melted stretchy cheese but also raw stretchy dough still left in the crust. Both times were at the Norristown location so not sure if this a national Papa John's problem or just this location isn't cooking them properly.
I ordered a large pizza at 7:30 and it arrived at 8:05 hot and fresh! The tracker was totally accurate and the delivery person followed the instructions I left perfectly. Super happy with the service I received as well as the speed and quality! Will order again.
The staff is extremely rude. They disrespected my Military Service, telling me “Fuck your service” and I was also told to “Have a good night asshole” by one of their employees. Completely unprofessional service and employees. I’m also going to file a complaint with management.
They've been over an hour and a half late twice now, delivered cold pizza, and I only live a mile away. Used to be a good location, but I guess they lost all their good people.
Placed an order online. Get a call from Kentucky cancelling my order 20 min later. Thanks for not allowing enough time to order something different and not eat lunch today. I would have given a zero if I could have.
Ordering was easy and food was fresh and flavorful.
We ordered a stuffed crust pizza last night. After about an hour and a half of waiting, I called to see if it was on the way. The app said it was on the way for about and hour and I literally live 2 miles from the store. The manager asked me to hold on and then came back on the line to tell me it was on the way and then HUNG UP! I was about to call back and ask for an e.t.a. when the delivery person called. He proceeded to tell me that my address did not exist. I'm sorry, what??? I can assure you I do not live in an alternate universe. I've lived in the same house for over 30 years and I'm pretty sure I've mastered memorizing my address. When the delivery person finally finds me (I was standing outside waving and he literally drove right by me 4 times.) he hands me my now ice cold pizza. Not a word of apology. Not a word... period. Just a look of thinly veiled contempt. We didn't even eat it because of how nasty the driver looked at us. It wasn't even sealed so we were afraid it was tampered with. If I could give this papa John's less than one star, I would do it. Fortunately there are a hundred pizzerias around here so this is no loss. Order at your own peril.
I ordered from this location 9/24 after work and the delivery driver was professional and respectful. Thank you for providing great customer service.
Been ordering here for years. Never had a problem. Good quality and service.