Dunkin'

2428 E Washington St, New Castle - 16101
77 reviews
Coffee Shops Coffee & Tea Donuts
(724) 202-6944

The food was fine this past time but I have had issues in the past with food being cold when it should have been hot. But the most recent time I've been here I stood at the counter inside for about 10 minutes before being waited on, and the employees weren't very friendly, almost acted like their job was an inconvenience for them. I don't live in the area anymore so I've only stopped at this location a few time when visiting and each time the employees could have been friendlier.

The only negative insight is listening to older gentleman arguing about how “Jesus” lived to be a hundreds of years. Truly giving insight to the location of the dunkin but the corporation gives you what you pay for

My coffee was tampered with & the employees wrote me a message on my cup ..Very unprofessional

I got a carmel macchiato it was very good!

While you get fast freindly service there and the donuts are good...in New Castle PA you go to Mays when you want the best donuts. No comparison. Been that way for years. Cream Sticks. Twisters. But they're all delicious. Such a treat. Yum!

Just went in for gift cards. Staff was friendly and helpful and went above and beyond looking in back for a travel mug as there were none available our front.

Understaffed, messes up orders quite a bit, & very slow, if they had better workers they would be good tho

Best coffee in town. My utmost favorite is the dark roast "Dunkin Midnight" blend straight black for a rich roasted flavor with hints of dark chocolate.The cashier I had today was kinda lazy. Ordered a large midnight and a doz of assorted donuts. Took them 25 minutes to get me my coffee and have them wish me a good day without getting my donuts. I had to remind them.

Took 30 mins to get through the line of about 7-8 cars. Guy at register counted the money for about 5 mins. Mind you I gave him a 20 dollar bill and 53 cents. They don’t stir the coffees or ever make them the same !

Faster to go in, fresher food and friendlier service