I left the drive thru and drove 3 miles and turned around to go back because my sandwich was wrong, now evidently all Arby's sandwiches come with cheese unless you tell them not to put it on. I have not been to an AR bys for a year or two, and will not go back because the food was gross tasting, you must make yourself used to eating this kind of stuff evidently. I took the mistaken sandwich home because they would not take it back and told my wife she could have it because she likes cheese, she took one bite and the rest of it is going to the compost pile.
I got the turkey bacon ranch wrap with cheddar it was delicious!
Ordered #11, Turkey Market fresh meal. Got a wrap that had mustard. The trash can ate well tonight, I didn't. Now I can't even find complaint email to let them know of mistake.
Wasn't a very good experience I ate inside and the root beer wasn't working when I said something one young lady said she new it wasn't rightMy dipping was coldAnd my prime rib sandwich was upside down in the box
It was pretty much empty, the 2 of us and an older man. The employees were loudly talking. The music in the bathroom was very loud. The food was hot and good.
Good food, served hot. Set up to protect customers from covid
Worst experience at any Arbys ever! Ordered 2 chicken tender cheddar sandwiches and 1 crispy chicken sandwich, got 3 chicken tender cheddar sandwiches. Everything was COLD! I definitely won't be returning. General Manager Cheyenne was quick to apologize like she was used to saying it. Asked her for the district manager name and phone number and she stated she couldn't give it to me because that was personal information?? Very very dissappointing.
Cashier was quick and friendly. Food was prepared correctly. Had to ask for Arby's sauce instead of being asked if it was needed. Rang the bell on leaving.
Sat at window 20 mins for my food wanted no tomato on the sandwich lady at the window even reminded them no tomato yet they still put them on. Also asked for a roast beef and cheddar sandwich guess what no cheddar and too top it off in the side of cheese I got for my fries there was an eyelash hair yuck!!
Depends whos working I think and if u go before 8pm it was ok but it's not always a happy ending