Check your receipts. I was charged an extra $1.20 to have my bagel buttered. I was told I’m charged 2 butters because they buttered the top half & the bottom half of my bagel.
I ordered on the app and it had walk in as an option. I chose that as the drive thru line is too long in the mornings. I get there and it’s drive thru only. They used to run your drink out if you chose the walk in. I had already paid so I called in and asked if they still did curbside. They don’t. I was worried about my money as I wasn’t going to receive my drink. The man was so ignorant on the phone and said to “call corporate if I have a problem with it”. Never again will I return to this dunkin. Nothing but disrespect.
All I wanted to hear was I am sorry how can we make you feel better rather than this time I will give you free coffee and ?, free? I asked Are you serious you guys messed up my order i asked for hot coffee you gave me cold coffee with corded milk and a half eaten donut. The manager on duty today the 26th of February 2022 at 7.30am said I should have called to tell them that they messed up no apology didn't even care when I said I will not be coming back there. I am so saddened by the way some consumers are been treated.
Quality of service and drinks have gone down drastically. Rude people. Always forget straws. I usually always regret not traveling the extra 8 minutes to the other one.Awful.
Was told the worker didn’t feel like making lattes. Then I asked for extra cream and sugar in my coffee and they give me a black coffee
Worst Dunkin ever. Drive thru only. Don't even bother telling them, less ice or less cream. They don't care. And there drinks are watered down. I wouldn't go here if they were giving away free product.
It’s everything you expect from a Dunki in the way of beverages and donuts. The store itself was reasonably clean which is not always the case with some locations
Has drive thru only- STILL. Its ridiculous at this point, other food venues are fully open now...Service is good when they are fully opened, though.
Terrible Drive thru set up. Rude OWNER. When my turn came for pick up OWNER denied to give food and called Cop.I work for Grubhub, Door dash & Uber eats & completed more than 4000 delivery in 3 years.
I ordered a Md Caramel Iced Latte with Liquid Sugar, and they didn’t add the sugar nor caramel syrup. Then it was rang in 1 of each, working at Dunkin I know this drink was supposed to be made and i understand trying to get the job done quickly is important but the whole drink was wrong.