Dunkin'

2120 E Lincoln Hwy, Lancaster - 17602
154 reviews
Coffee Shops Coffee & Tea Donuts
(717) 291-5712

ONE BOY WHO WAS WORKING THERE AT DRIVE THRU WAS PERFECT. NEVER MESSED ANY ORDERS. BUT NOW ITS CHAOS.SOMETIMES MAYBE GOOD SOMETIMES MAYBE SH*T :)

The drive thru had a long line and no walk-in available. When it was our turn to order, we had to ask for what donuts they had. The answer came back very quickly, with a display of irritation. When we asked for a couple of clarifications, we got more contempt. When we got to the window, there was more grouchiness. This was not a pleasant experience and we don't intend to go back to this location.

Slow service... they didn't add sugar to my coffee... the order was placed online but was still not made by the time arrived. Definitely check your order twice!

Worst location ever.I ordered one bagel and a coffee then I decided to change it to cappuccino. They gave me both and charged me for both. When I told the lady who was on the drive through that I asked to change from coffee to cappuccino not ordering both she said no you ordered both and insisted.She even gave me a cappuccino cup quarter filled !!!.She took the coffee, spilled it and refuced to give me my money!!!!. She left the window while I was trying to talk to her and was so rude.I went inside and asked for the manager who wasn't there at the moment. Finally, they returned my money after a big argument for no reason!!!!.

Our server was excellent. At 900, they were already out of the doughnuts we wanted. She kindly apologized and persuaded us to try another type. The food, coffee, and refresher were excellent.

Steer clear if you need to be somewhere. Sat at their pick up window for 15 mins with no one coming!!!!! Would have left if my kids weren’t hungry. We only ordered 1 drink and a couple egg and cheese wraps. Ridiculous. And in writing this we left because they hadn’t even come to the window yet. Seriously ridiculous

Drive thru Orly

Steer clear if you need to be somewhere. Sat at their pick up window for 15 mins with no one coming!!!!! Would have left if my kids weren’t hungry. We only ordered 1 drink and a couple egg and cheese wraps. Ridiculous. And in writing this we left because they hadn’t even come to the window yet. Seriously ridiculous

They didn't have anything I tried 4 different common types of doughnuts and hashbrowns and bacon and they were out of all. Paid and left and this was not the first time

Thank you for my Free Veterans Day donut. I chose a Boston Cream donut and it was delicious !