So disappointing… I’ve been a loyal fan of Divino’s since they opened, but over the last couple years as they’ve grown, the whole place has gone down hill. Quality, attention to detail, getting the order right? Apparently no longer an option. At a 50% chance of getting my order right (no cheese? Why not extra cheese?! Add onion? What’s that?!) and having quality food (hello mini wings and sloppily built subs and soggy onion rings). Not to mention the heat melted STYROFOAM on the wings. At the prices they charge? I’m not willing to take the chance anymore.
Best pizza and cheesesteaks I have had in the Hanover area. The Chicken Bacon Ranch pizza is excellent, better than I've had in NYC, on the jersey shore, or Philadelphia. The stuffed pizza is also delicious.All counter service with table placards so they can bring the food to you.I highly recommend the Chicken Bacon Ranch pizza.
Called and left my phone number for a return call to order a large order for the following weekend. No return call in 2 days. I left a message on their FB page and instantly got a PM. Long story short, they were fantastic at correcting the mistake, did all they could to make it right, delivered on time and everything was fantastic. All my guest were happy and even said they'd be using them as well , should they need catering.
Bring a quarter so you can park either out front (if there's room in the 6 or so parking spots) or in one of the municipal parking lots nearby. Food is great--I especially love the wraps and fries, but the pizza and everything else is amazing as well!
I ordered a large pizza ("first half" pepperoni and "second half" cheese), crab pretzel, and 2 liter for my family at 12:02pm. The anticipated wait time was 60 - 65 minutes, which I understood. The food arrived at 1:16pm. Unfortunately the food was not worth the wait. The crab pretzel, as you can see on the picture, is UNDERcooked. The pretzel dough was completely raw/gooey on the inside. The entire pizza had pepperoni on it (not the biggest deal in the world but worth mentioning). The pizza dough was extremely thin with a over abundance of cheese. The bottom of the pizza was soggy (from sitting in grease I presume).That being said, when I called to explain the situation to them, the young woman on the phone immediately offered to remake and redeliver the crab pretzel as a way to rectify the problem. However, the replacement pretzel was delivered the same way!!!!I called the store back and asked for a manager but there was not a manager on shift today. The girl I spoke with was extremely apologetic, explained that their regular cook was out unexpectedly and the employee that stepped up to help wasn't too familiar with the making the crab pretzels. She issued a refund and explain how long it might take to show up on my account. I gave a three star review ONLY because of how professional and respectful this girl was.I understand everybody has their bad days so I don't think this experience would completely deter me away from Divino's but it might be a while before I try again.
The staff is very nice and I'm sure some things are good, but I've been disappointed every time I've ordered delivery. The chicken was hard and barely seasoned. Anyone can throw cheese on a head of lettuce and call it a salad. They always forget the bread. I loved Alex's that used to be here, their subs and pizza was wonderful. The three or more times I've given Davinos a shot it's failed.
Spent $57 for a half cooked,smashed Pepperoni pizza.Wings were all bone and sauce wasn't even on them.Ordered two tiramisu and both were frozen solid. Tried calling and got placed on hold for quite a while.Gave up.Won't be ordering from them again.I'll stick to Alfredo's.Such a shame. Bad food quality and poor customer service is not a mix for success especially at those prices.Very dissappointed
Very good and tasty cheese pizza ??
Food is excellent. Only problem is we did delivery and the pizza was all smashed together and the fry box had slid to one side. I gave them 5 because the manager was sweet and made us a whole new pie even though they are busy!!
Food was good. Using plastic utensils with ravioli made this 3 stars. You guys don't have a dishwasher? My fork broke in my food and splatter all over..... trashy.