We always have a good meal and great drinks here
Great food! Great service!!
When to chili's tonight the restaurant was very clean. The waitress Jennifer was very professional and helpful. She bought us food fast and kept checking on our table frequently . Not to mention food was fresh and warm with plenty of flavor.
I went to Chili’s tonight the quesadilla was very good. My waitress Ms. Jennifer did an amazing job satisfying our table .Restaurant was very clean and organized. Way better then our last visit.
I want to thank Paul tonight for his excellent service, positive attitude and upbeat personality.You are an awesome server and bar keeper. You ran that place tonight. I greatly appreciate all you did to help my family celebrate my nephew and my birthday. Not to mention it was my nephew's first visit up North, thanks for making it a memorable experience. Chili's is blessed to have you !!!!
Hanover Chili's is wonderful. The manager is friendly & helpful. The bartenders are amazing! Homemade ranch dressing is delicious & the best I've had! The chicken nachos are fantastic & reminiscent of the old Chi Chi's restaurant. EXCELLENT!
Worse experience ever at a Chili’s. Took over 45 minutes to get 2 meals, 1 adult & 1 child. The food must have been under a heat lamp for a long time. The plastic tray on my daughters was really hot the hamburger buns were rock hard. Sent it back and they were nice enough to put the dried up piece of meat on another bun. It was obvious the adult meal sat for a while too but I managed to eat it most of it.
Food was delicious. Service was prompt and staff was courteous.
I always enjoy going to Chili's. Recently they've changed the way they take orders, so it's slowing the waiters down. But the food is always good and the wait staff are always nice.
If I could leave no stars I would. We placed a delivery order through the chili's website on a Sunday two weeks ago for two of the 2 for $25 meal deals, and 2 extra orders of fries. I have a neurological disorder, and cannot drive. And, my husband works third shift so he sleeps during the day. So we get a fair amount of deliveries, and will usually order from this Chili's at least once a month. After it was delivered I noticed that there was a handwritten note on the receipt attached to the bag. It stated that the restaurant was out of the cheesecake we had selected as our desserts for our meals. No refund. No replacement item. Just a note. I was annoyed because I had provided contact information, and nobody from the restaurant could call regarding the issue?! If you have the time to write a note you clearly have time to make a phone call that would have taken all of 2 minutes to either offer us a different dessert from what is available, or a refund. Upon calling the restaurant I first spoke to Hannah who couldnt help me so she then transferred me to Aubrey who was not able to help either, because she wanted me to come out to pick up a replacement. Which, again due to medical reasons I I was not able to do. So I was then placed on hold. The third person I spoke to never identified himself, nor his position. And, when I asked why I wasn't called about the out of stock items he claimed that the restaurant had no access to my contact information. My phone number was clearly printed on the receipt right beside the note!!!!!!!!!!! When called out about this the man simply said "I'm sorry" in a nonchalant tone. I was promised a refund for the desserts. NEVER received that, and again it's been two weeks!!!!!! To top it off the three steaks that we ordered medium were extremely over cooked and dry. My fourteen year old son who usually loves their steak even said it wasn't good, and that he had trouble chewing because it was so tough. There were no jalapeños on our order of half texas fries. And, our Caesar side salad was literally just shredded lettuce, and croutons no parmesan cheese or romaine lettuce. Plus they did not include utensils like I requested. I absolutely will NOT be returning to this restaurant. I will take my business to Texas roadhouse.