Dairy Queen Grill & Chill

601 New Alexandria Rd 119 N, Greensburg - 15601
86 reviews
Fast Food Ice Cream & Frozen Yogurt Burgers
(724) 834-3500

We waited for 20 minutes in the druve thru for 2 blizzards. 1 carmel mocha cheesecake and a thin mint. 1. They were melting and runny when we got them and 2. There wasn't any cheesecake but an overflow of the chocolate carmel candies. So I called the store numerous times and wanted to leave a message but was unable to do so because the voucemal was full. I think that's what bothered me the most. I called the next day and was passed to at least 2 employees and not the manager. She was to busy. I know everyone is understaffed and really busy . Just empty your voice-mail and don't let ice cream sit for 20 minutes. Definitely won't be back .

We parked across the street and walked into the lobby for our free cones for 1st day of spring. Manager met us at the door and said lobby was closed bc a lot of staff was leaving soon. She refused to let me come in with my 4 kids and told me my only option was get in my car and wait in the drive through line (that was blocking 119). We do that, and in the 10 minutes it took to move 4 car lengths I watched as THREE groups of people walked into the lobby placed orders, paid and got their ice cream!! I got out of my car and walked in asking if the lobby was still closed, they said yes. I asked why they turned me away but let these other 10 people in immediately after me. No one said a word.Terrible customer service. If you're going to close the lobby at 7pm do it for everyone!!

My wife and I ate there today. We had the fish sandwich combo it was fantastic and the service was Great!

Wish it was still open they had great deals but they're currently closed in front of Walmart in Greensburg

We come here quite often to get food and dessert. There’s always a lot of young kids working and they do a great job. They’re quick, and if there’s a delay for some reason, they always apologize. Food is always warm and correct and the blizzards are great!

Good, fresh and fast.

The drive through line was into the road so we went inside to order. The sign on the door which has almost no lighting said that the dining room was closing early(which we did not see). Inside we waited 20 minutes in line to order which was fine. When we went to order we were told that the up front chocolate ice cream machine was down and if we wanted chocolate that we would have to go outside and get into the drive through line that was stretched out into 119…. The reason for this was that it would put to much stress on the drive through ice cream machine if they used that machine for inside purchases. How does that make sense? If people then go through the drive through the machine is still going to be used the exact same amount.. The manager came out and said that the dining room was closed and that the sign in the door said so. This was after a woman working just announced it was closing in 1/2 hour (8pm). Below is a pic of the sign in the door. Also if we wanted to get stuck on a busy road to be able to get into the drive through we wouldn’t of passed up the meadows…

The drive through line was into the road so we went inside to order. The sign on the door which has almost no lighting said that the dining room was closing early. Inside we waited 20 minutes to order which was fine. When we went to order we were told that the up front chocolate ice cream machine was down and if we wanted chocolate that we would have to go outside and get into the drive through line that was stretched out into 119…. The reason was that it would put to much s

I live 2 miles away, it has never been open if i had a sweet tooth. Hours are terrible.

They always have good quick fast service