We came here on Sunday evening after we finished our target shopping. We waited as second in queue(not exactly) and staff who was attending the previous customer did not bother to get our order or inform that he will or someone will take care of us. He looked at us but not bothered at all. Another lady staff went for a break came in and she did not even care to ask???. We did not expect our order to be served immediately but a Courtesy of asking or ask to wait could have been better instead of no care attitude. May be they think that we will leave the place and that’s what I was thinking too. But after sometimes both the staff discussed something and attended us. The service for us was quick though. But the initial experience was worst. We did not make any scene or we did not went on their store closing time. We stopped by 6.40 pm. Hope they consider this to improve.
woman who was making the drinks was clearly unhappy, and I emphasize with her. but she only whispered the name of the drinks as she put them out. she made the person behind me's drink first and, because she whispered the drink, I picked it up thinking it was mine. later, someone picked up my drink thinking it was theirs due to the order in which we had ordered the drinks. they asked her, "what drink is this?" and she completely ignored them. it was so frustrating. and it's definitely not safe to have random people picking up and putting back each other's drinks during the pandemic. but this woman left us no choice
Staff on their phones. Asked if I wanted whip cream and then said there’s no whip cream but didn’t check if there was whip cream in the back/etc. Tried scanning the QR code and said they weren’t able. Then tried using stars and they said also couldn’t do that. Ended up charging on a debit card, receiving no stars from the purchase. My friend who was after me asked for cold foam, and staff member wrote cold foam on the cup. Then, did not put cold foam, and was charged for the cold foam. Line was long, we left, but overall very unsatisfactory experience.
There are very few Starbucks that have the “Reserve” label. When you find one, don’t miss to try the reserve coffee that brings out the fullest flavors out. Added to that if the place has nice ambiance and space to sit and work; that’s Awesome.Good and friendly staff. Definitely recommend.
Normally, I like this location. If we do visit, it's usually around 6 am. Today was hours later due to an appointment. The quad Macchiato I got was missing the quad. NO SHOTS. Just milk and syrup. Are you kidding? Get it together, guys. That's an unacceptable fail.
No problems, nice people
Good drinks and food. Service was excellent.
I was really frustrated by the guy who served me today. He was super condescending about any questions I have which I didn’t appreciate at all. If you’re going to give an attitude when customers have questions, you shouldn’t be working at a Starbucks.
Very nice staff.
I stopped in for a quick lunch with my wife. She was surprised to see Pho on the menu. She got that and I got the shrimp tacos. The pho was not bad for a brewery place but not comparable to the Vietnamese restaurants in Philly. I enjoyed the shrimp tacos and local beer. The waitress was super friendly.