The only issue I have with steel city is that they close 1hr before the time it says online so maybe they should adjust the times so i can order accordingly. Other then that there food is GREAT!
It was very disappointing.Wings were more like fried chicken and calzone was filled with oil and tasteless.Definitely not returning.
Best bang for the buck. Food is consistent
Very disappointed with the food we ordered.Fries were absolutely aweful. They seemed to have Been fried in month old grease Nothing to about thema all!!! Cheese were not good either.Wings were blah.Won't order there again
Best pizza in erie. Its a shame the general service of the employees and owners, as well as their time of operation is the worst in Erie.
Frustrating experience at this location. It’s understandable your prices have increased. I’ve kept up with your prices using the menu you guys post on Facebook. I knew what I was paying for when I ordered over the phone. I get my order only to find out that there was no pepperoni in the calzone, like I had ordered, so I call. I was told I wasn’t charged, great that’s fine. Open the rest of the order to find fries are soggy as all get out and there were only 4 pizza logs when the most updated menu on Facebook says 5. ( from December 29th 2021BTW and today is Jan 8th 2022) So I call back, and instead of showing some accountability and extremely basic customer service the party on the other line gets extremely passive aggressive with me. “I’m sorry that our prices went up” that’s not the complaint. “ I’m sorry that our new menus with updated prices have not come in yet” This menu is the most updated you have on your Facebook from exactly 10 days ago. Again “I’m sorry that our prices increased we wouldn’t be making any money if we did five and not four” I love supporting a local business, but this type of service is unacceptable. Teach your staff some basic customer service. I was not rude, I did not raise my voice, but your staff felt the need to be instantly confrontational. You guys made more than one mistake and couldn’t be bothered apologize genuinely for that. If I could rate 0 I would.
Great place for many years. Unfortunately this would be the last time I get their food. I got their chicken bacon ranch hoagie and wings and everything was very dry and bland. Upon picking up the food the staff seemed annoyed with everything and the lady who’s been there for years and was at the check out was not very nice. I understand if you’re busy and have too many orders to handle but that’s no excuse to be rude.
Absolute garbage food!!!!! Ordered a stromboli with all veggies which cost almost $20 to begin with, then I received a soggy disgusting mess of a stromboli filled with half cooked veggies, water, and no sauce. It was so wet the bottom of the box was wet!!! The manager then argued with me over the phone stating it was my fault they produced such a nasty product and REFUSED to give my money back even though I agreed to personally redeliver their entire disgusting soggy mess of a Stromboli back to them. The manager then continued to argue until I had to hang up on her. There are too many good places just like this in Erie to deal with this poor quality of food, don’t waste your money!!!!!
Absolute garbage food!!!!! Ordered a stromboli with all veggies which cost almost $20 to begin with, then I received a soggy disgusting mess of a stromboli filled with half cooked veggies, water, and no sauce. It was so wet the bottom of the box was wet!!! The manager then argued with me over the phone stating it was my fault they produced such a nasty product and REFUSED to give my money back even though I agreed to personally redeliver their entire disgusting soggy mess of a Stromboli back to them. The manager then continued to argue until I had to hang up on her. There are too many good places just like this in Erie to deal with this poor quality of food, don’t waste your money!!!!!
One of the best pizza shops in Erie. I had the buffalo chicken pizza. It was amazing. Their subs and fries are huge. I would give it 10 stars if I could.