Went today to order my food. The cashier (drive thru) had messed up my order and said just come on up and I will give you your total. I get to the window and the person was getting my 2 large sweet teas with ice. I proceeded to say no ice in them And he says it doesn't say no ice so your getting these. I said no I'm not I can't drink them. He proceeded to tell me well it is too late. I said no it isn't I just need 2 sweet teas with no ice.Anyways Long story made shorter another employee came over and fixed my order.Awful customer service today. I get that mistakes happen and I always try to work them out but this guy was very rude. P.s. I order from here atleast 3 to 4 times a week.
Horrible customer service today.
Excellent service, very peaceful and clean unlike alot of McDonald's. Food was at perfect temperature and so was the coffee
McDonald’s has became more about making money, and less about customer satisfaction and customer service. It’s impossible at ANY McDonald’s to be given enough time at a drive through in the country to even ask for a packet of ketchup. They hand the bag to you and close the window. 90 % of the time, a person can’t even get the total coat of their order until they’re at the window, waiting to pay.
On our drive back to Bradford, we stopped as it was on the way to the highway.Very good! My fiancee said it was literally the best Mcdonalds burger shes ever had in her entire 31 yrs of life.lol.Highly recommend.
This lobby was open to order. They have touch kiosks and counter order. The food was good. We did not feel comfortable eating inside. There was no outside seating. We ate in the car, which I never like to do.
Clean, friendly atmosphere. Have a kiosk inside that is user friendly. Can order, grab your number and have a seat. They will bring your food to you. Love that option, especially since I have a large family.
It was good. Clean. Haven't been in a while, they're bringing food to tables kind of like Hardee's but they don't seem to have the hang of that yet. Lid and cup dispensing is better/more sanitary than I've ever seen at a McDonald's so that was great. Food was hot and tasted good.
This was the best experience at a McDonald's ever... You get take a table, order from your app, and they bring your food right to your table!!! ? You never have to go to counter again... And I appreciate this restaurant dinner room being open!!!
Great place to take the kiddos they have big indoor play area