i tried getting modifications to my drink and they told me it’s against policy and training to get modifications to drinks. which is horrible because i worked at starbucks for a long time and i’ve gotten the same drink at dunkin everytime i went and now all of a sudden i can’t. your drinks taste like dog water anyways, and your employees have long nails that are actually against regulations. and your employees want to talk abt customers as they pay, why would i ever want to buy a drink from such a drama club??? cheap coffee for a cheap experience.
I went in for medium black coffee. 25 minutes. One family in front of me with toddlers standing on the counter where food is served, and nasty girl at the counter. The family ahead of me ordered a ton of food. I was waiting and waiting, finally I went back to the register where the cashier was literally just standing there. I said hey, I just got a black coffee, could you maybe pour it in the cup for me? She said “it’s coming up down there.” Then proceeded to talk to her coworker about how awful customers are. I continued to wait, was given a coffee with cream, waited some more, then finally walked out with a black coffee. Message to owner- your girl training someone at the register on 5/7/22 just lost you another customer.
I went to this restaurant for a frozen coffee they keep stating every day that the machine is still broken why advertise a product if you can never offer it, to add on to this the young lady working in a gray sweatshirt you could see had nothing on under it and you could see she had visible hickeys as well I found that extremely disgusting and unappetizing as she is working at a restaurant. This location has gotten worse and worse over the years.
i went to this store this morning and ordered two avocado toasts with the tomato they were burnt and remade which was fine. The issue i have was the young lightskin girl at the window was extremely rude and had an attitude with me when all i asked was for my food to be remade which the other workers didn’t seem to have a problem with. Learn better customer service this is how you lose customers, not really representing the “friendly” service the company advertises
Ordered 4 chocolate iced donuts they gave four chocolate cakeDidn’t have any types of bagel sourdough anything to get a sandwich
My Wife loves the coffee and the wake up wraps!
Every time I go there they always get something wrong. Wether it’s coffee or food. And I’m always waiting in line for a long time.I asked for a bagel with cheese, and I love dunkin bagels, but when I hardly get any cream cheese it’s upsetting. I’m not paying $3 for a toasted piece of bread.
Love Dunkin's but they were out of most the drinks that I wanted..
slow service. didn't take my order correctly and then I waited in drive through for 5+ min! I will never stop again
Stopped to say hi to a friend. Was going to go in and pick out donuts but the lobby was locked and to my knowledge it is supposed to be open. There were two people running the front half.. Not happy. Guy working on food saw me and kept looking. Less then impressed. Also half dozen wasn't correct as it was missing the one donut I specifically asked for and no acknowledgement from staff. Didn't find out til 3 hours later when we had them.