We called to order a family dinner while traveling. Was given the menu by the hotel. Quoted an hour for our order. Called a little over an hour later…. Said on the way. Called again….. Said 10 more minutes… one exit away. Took an hour and forty minutes. Missing my wife’s meal. Driver called the manager while I stood at her window. The manager said give him 17.00. It was a 47.00 bill…. I said is there tax on it? She said give him 18.00.The COLD and LATE food was decent and is probably great on time. Pick it up yourself?
The food was OK but the atmosphere was atrocious because in the back you could definitely hear what I assumed to be the owner screaming and yelling in Italian and eventually a woman left who I'm guessing was his wife almost in tears and trust me I will not be back! If you can't treat your own family with respect how do you expect to treat customers!
2 words- THE BOMB!!!!!!!! no, seriously, that sandwich alone makes this joint, well, THE BOMB. have I mentioned anything else? yeah, they have other things. and stuff. and, yeah, it's good. BUT.......BOOOOM!!! goes THE BOMB! (you have a limited time to eat this gawdlike gift before it goes squishy, so, be ready when you arrive! and have some napkins handy...just sayin...) oh yeah, they have pizza!!!
The food was OK but the atmosphere was atrocious because in the back you could definitely hear what I assumed to be the owner screaming and yelling in Italian and eventually a woman left who I'm guessing was his wife almost in tears and trust me I will not be back! If you can't treat your own family with respect how do you expect to treat customers!
Pizza is always amazing and the new dining room is beautiful!! love it!! ?
Most times the food is good and arrives hot and on time. Had a disappointing experience that I commented on. Manager responded. Poorly. Accused of lying about review. Who needs to spend money on a business that doesn't appreciate your business and opinion.
I placed an order online and received wings and subs. The wings were good, the subs were tasteless and not correctly made. I called to complain and was told I could bring my subs back and they would "look at them". No apology, no offer to remake just we will look at them. I left a poor review and immediately received a phone call from the owner, he was rude, angry, and condescending. He texted me and called 7 times. I was forced to block the numbers he was calling from. I then received an email telling me I had just authorized a $25 tip. Wrong again. I am having my credit card company deal with this fraud. I will be contacting the state police if this party continues harassing me.
I ordered 20 boneless wings and received 20 chicken nuggets with BBQ sauce on them. I called the store and I’m not sure who I spoke to but the gentleman was very disrespectful and acted like I was wrong for being unhappy about the wings (chicken nuggets). Very disappointed as my co workers and I frequently order from there. I won’t be ordering again.
I’ve been going to brothers and pay and Carla’s for years and have been so disappointed with customer service ,wait times and food . Carettis has changed the game today for me . Shrimp Alfredo super saucy , salad is awesome and the gnocchi pasta is wonderful. Clean and cozy inside . Employees are super nice . Good bye pat and Carla’s and brothers . I was so impressed with the sauce I’m so use to a dry pasta somewhat. This is exactly how it should be made . Thank you ? for being kind and making great food for the price .
The Carretti’s on LWE was a great find. They are always polite & thank people for choosing their business. The food is delicious. We have eaten their pasta, hot & cold sandwiches & mostly pizza. Everything is tasty. I highly recommend this restaurant!