Terrible service. The food was terrible and so is the service. I ordered a medium well steak it came out overly done as a matter of fact the steak was burnt. When said something to waitress manager come out and only took a measly $5 off the bill the bill was $48 and he only took $5 off. If I were you I would save your time and money and dine elsewhere this restaurant has really gone downhill
$2.99 for a Pepsi and they charge on refills. I feel like that policy is so out of the normal for this area that they should tell you before you get a refill. Staff could not print off a receipt. Staff asked manager to help but he apparently refused to come out from the back. My past experience with this store has been that the manager came around to check on things. Apparently not anymore. I can appreciate not having enough staff but I will go elsewhere that has reduced staff but still managed good service. I recommend Green Village in Chambersburg
Waited 10 minutes to be seated. 4 different employees looked directly at us while we waited. One waiter walked right by us 2 times. Finally left and tried to call…no answer. AND THEY WEREN’T BUSY.
Horrible service! We were the only people in line waiting to be seated for 20 minutes. 3 girls walked by us & never said a word to us about being seated or the wait time. It took us walking through the restaurant to the bar to as to be seated. The girl got a snotty attitude & told us it would be at least a 30 minute wait. Needless to say with a more than empty restaurant & no one other than is waiting to be seated 30 minutes is in acceptable & we left. This what’s at 5:30 on a Sunday evening. Do better Applebees!!
We walked in and were told that there is a 35-minute wait, which we thought was due to a wait staff shortage. We asked if we could sit at the bar, figuring that we would get our food faster there. Nope. We were told about the same 35-minute wait, but it was because there was only 1 cook in the kitchen. We left the building.
Food was good. We were there for my son's birthday. I wish the staff had been more attentive. Most places sing or offer dessert for birthdays, but I guess Applebees doesn't. Kinda disappointing
The girl we had was very nice. She even talked to my 1 year old son and made him smile. She deserved the tip we gave her. Can't wait to go back. And by the way, the food never disappoints.
Yeah, we fancy like Applebee's on a date nightGot that Bourbon Street chicken and shrimp with the Oreo shakeGet some whipped cream on the top too.?It was family actually and I did have bourbon street chicken. It was awesome!!!
We came to Applebee's for my daughter's 21st birthday. But that would be the only positive thing I could say. Normally when we go in there the energy and atmosphere is inviting but not the day we came in. It's been awhile since I last was in there and because of our recent experience, it will be awhile till we come back.
Food wasn't as good as I thought it'd be. I got chicken alfredo. The chicken was dry and the noodles were kind of bland with very little sauce. I liked the broccoli that it had in it though. Maybe if I get something else I'll be satisfied but for my first time, I wasn't impressed.