Absolutely the worst dining experience I've had in some time. I had the 6oz steak that I ordered medium came out dry and burnt the size of a big chicken nugget. My daughter's came out the same. My friend got the ribs which she couldn't cut through and ended up not even eating. She said she would've had a frozen dinner rib from a grocery store. Pic of her rib below. It was sad and laughable at how bad it was. Service was ok but won't be back ever.
I understand that it is difficult to get help and this restaurant is desperately understaffed. I was with my sister who was on a walker. We told the host we wanted to be at a table and instead of seating us at a nearby table he walked us towards the back of the restaurant.Our waitress Karrisa was very attentive but she had to many tables. We ordered drinks and it took a good 10 minutes to get them. The food was good and came in a timely manner, except the side salad that I ordered with my burger. It didn't come out until I had finished the burger. I had told them not to bring it once I was half way into the burger, it should have come out first or at least with the burger.Management needs to make some changes.
Waited about 50 minutes for food when they were only about a quarter full. Employees were standing around staring into space but couldn't be bothered to bring our food. We got the entrees before the apps we ordered and the waitress tried to convince us to just take the apps home with us. What's the point of that? She then tried to blame the back of house for "not separating the orders."The entrees were severely dry and charred, and the flavors were bland and frozen tasting. I asked for medium well steak and had to leave the entire middle of it because it was still bleeding. Husband got chicken and it had the texture of imitation crab. Veggies on the side were somehow a mix of almost still raw, and completely burned to a crisp.First and last time eating at this location.
Great environment, great service, great food! And I think that's what makes this place awesome! Management out on the floor, service with a smile!! Food came out on time, my chicken was tender enough to feed to my one year old daughter! Always a good time no matter what I order...
Good food and on today's visit me and the wife took 5 grandkids oldest is 6 ...that can be a challenge..our waiter was Jeremy..didn't have to say a word or ask for anything, guy was on it ...great service from someone who knows their job . We appreciate you Jeremy!! We'll done
This Applebee's was the worst experience at any Applebee's I have ever been too. I got sick the next day and I had a long hair in my food and the person I was with the burger was raw in the middle. Everyone's food was cold and we waited almost an hour for our food we could tell it was sitting for a while. Then we just wanted to get out of there and we waited almost an hour for our check. I will never go there again!!!
It would have been nice if the bacon on my sandwich had been cooked!! This is the second time in a row that my experience has been less than stellar. Don't think I will be back.
I'm definitely giving this a 5 star. It could have been a bad experience, but it wasn't. We were informed that there was only 1 server last night and there was a 30 minute wait. Not a problem. We waited. We had 5 adults and my 1 year old, so we expected a wait. I don't remember who the server was, but she did an excellent job. Very nice and made sure everyone in the restaurant got what they needed. Big boss was there too. Awesome job helping everyone there. Even the girls at the bar were helping. Now that's what I call a team. But our server was hands down fantastic.
I ordered a salad and didn't get my salad dressing. Our appetizer was excessively salty. Had to coat in ranch to even be able to eat it.
Great food, and great service. Exactly what I expected.