I'm not sure how this location is still open. Horrible service, the drive thru is a complete disaster. Why would you have customers wait 20+ minutes in line just for cold food. The least you should do is give discounts to the long line you create. This store can't blame is horrible reputation on "low staff" when it's been the same thing for a year now. I do nit recommend coming to this location ever unless you want to wait a long time for not properly prepared food.
I rated Wendy's a 3 out of 5 stars. When I went there, I ordered thru the drive thru. The food looked fresh and was hot. They did ask me tho to wait in the parking lot because they had to make one of the sandwiches I had ordered. When I got home everything was there except for one item: the fries. The food tasted good, but the spicy chicken sandwich wasn't as spicy as it could've been. But other than that i think was an okay fast food place if your looking for a quick meal
It just seemed like the staff didn't want to wait on anybody in the dining room. Actually, that's what the one fella said. He was like what do you mean they're opening the front counter. Then the food took forever to come out and the french fries were gross and unsalted. They're lucky there wasn't a manager on duty. Will definitely not go back to this outdated, understand and very unappreciative restaurant location.
Skip this place. Just bad all around.
Almost every time i come to this location since after covid they have random days their doors are locked have you sitting in the drive thru for 30 min sometimes and almost always mess your order up especially if you doordash is from this location it is never right . They need to do better
drive-through was slow as usual, but that’s usually not an issue for me. I pulled up to the speaker and ordered my food. When I pulled up to the first window the woman was very lost on which order was mine, completely fine I get it. Then there was some yelling between her and another coworker, she just seemed plain disrespectful to customers and her coworkers. As she finally just re- rang in my food after I already ordered once, I pulled up to the next window and the woman handed me my food. she then rudely said “you need to order at the speaker next time”…which i did. i replied back “oh i did” and she didn’t believe me in the slightest. i have no problem if things go wrong or service is slow, i get it, but placing the blame on a customer that did nothing wrong is just plain rude.
Drive thru was backed up. Which is understandable. Wasn't mad. Just walked inside. I ordered the baconator. Fry's n drink too. I waited for about 6 or 7 minutes. Wasn't even mad. Cause they were cooking it fresh in front of me. Everything was hot, and very very good. Fry's we're hot n fresh. Seasoned well too. My coke actually tasted like coke. Alot places, it tastes flat, or mixture if coke and something else. I'm very very satisfied with my visit.
Worst service ever just today 4/11/2022 at 3:20pm I went to the drive through and wait 5 min to place my order then the lady told me pull to the front window because I don't understand you , I pull to the window wait 10 more min, an then the manager told me that I have to go around to make my order again I just told to the manager that the lady told me tu go to the window because she don't understand then the manager so grumpy told me to pull to the side because she don understand what happened, seriously after 20 min just waiting and get no food they don't understand the concept about the fast food close the store or get new staff and it's not the first time. Thanks Wendy's for nothing
Yea usually I don't leave reviews but I arrived this morning a 6:51 am as I drove around the parking lot to fo through drive-thru I seen a worker in lobby sleeping in a chair with a bag of thrash between his legs. So I pulled around to drive-thru and woman asked if she could help me and the breakfast menu not posted so I asked nicely for the menu and I received a rude hold on from her so I left and went to burger King which is right down the street. Never will I again go here and I will report to district manager.
I normally like Wendy's but this location has some issues the floor was slippery almost slipped and fell I notified the front counter and they did nothing.I ordered a chili got out to my car only to find out she didn't even put a spoon in the bag. Hmm