Service is horrible. Lazy associate.
Waited 15 min @ 5:30 pm while employee talked on phone. She stood there, staring @ us while she talked & giggled on the store phone. After 15 min of waiting she finally acknowledged us & said she was closed. Closed. At 5:30 pm on a Monday? Hours posted online says open till 8. You had all the supplies out. There is no excuse for 0 customer service. Despicable. Calling management.
I was one of the first employees hired. Just came back to see how well your rating were.. Annd well looks like ya are doing No Good. Shoulda kept me but they fired me through text messege. Besides I knew what I was doing unlike the owner or the other person who was in charge.. forgot her name. But yeah maybe ya should kept me employed..you would have better Ratings and better customer service period. Plus I'm into fitness and Eating Healthy so it was a no brainer but yeah.. Goodluck even though it already looks like your doing bad ???
If I could give this zero stars I would. I ordered online a door dash order of an Avocado Cobb salad. When the door dasher arrived, my salad was missing avocado, dressing, had the wrong kind of cheese and was missing the bread. I called to tell Saladworks I would be coming to pick up a new salad. The woman on the phone told me “I could come do whatever I wanted to do.” No apology or anything. I get to Saladworks to pick up my salad and it is still wrong. Wrong cheese and no dressing. The reason was that “she couldn’t hear me on the phone.” I didn’t want to wait for a whole new salad AGAIN so I just asked for dressing and left. Communication with customers is important and even if you didn’t hear someone on the phone you should ask them to repeat themselves. If the door dash order was read correctly in the first place, we wouldn’t have had to worry about hearing someone on the phone.
Very poor customer service. Even 1 star is too much for their service.
Such a great salad, truly is a hidden gem with it being located inside Giant, I never really knew this place existed, however, I’m really glad we found it. The salad was delicious, this is like the subway of salads, so many options, all of which were delicious. The crispy chicken however was served cold on the salad, however, after heating it up, the salad was truly amazing! We’ll certainly be back!
The two girls that were working here on Saturday afternoon 4/24 are rude entitled people that should not be working customer service.... anywhere!Awful looking salad they tried to charge me $11.00 for... I returned it at giant customer service. Hope they get rid of them & get back to the self serve salad bar charged by weight.Yuck & Boooo
Such a great salad, truly is a hidden gem with it being located inside Giant, I never really knew this place existed, however, I’m really glad we found it. The salad was delicious, this is like the subway of salads, so many options, all of which were delicious. The crispy chicken however was served cold on the salad, however, after heating it up, the salad was truly amazing! We’ll certainly be back!
Just didn’t like that when I asked for my salad to get mixed up or shaken it didn’t happen but other than that salad was good
Best lettuce in the game 100/10 recommend