Ordered breakfast delivery via DoorDash this morning. Oh boy...don't know where to begin. The order arrived incomplete and in poor quality: the order of donuts was missing (Assorted 6 Donuts), sandwiches tasteless and were not prepped as ordered (not grilled); eggs in sandwiches were cold, coffee without sugar, large cups of coffee were only half full. Called the store. The young girl answered with an attitude and told me to "deal with it". I'm very disappointed with the order and poor customer service.
Staff is honestly amazing. They were so kind to me, especially Tyler. He gave me a good laugh and really appreciated the tip I gave. He made me my Sweet Tea and it had the perfect amount of sweetness just like him! I will definitely be coming back to this location :)
Dunkin more like slam DUNK?. My grilled cheese was so good. The inside looked so clean. It was super cheesy and smelled delish. This was worth the money I just spent on gas. I love over by saucon valley but I always commute to this one because service is so much better
Service is so slow and inaccurate. They greet you like you’re an inconvenience to them. Good thing I have a Starbucks and a Wawa nearby.
This Dunkin’ does frequently not adhere to the posted hours. This location often does not have the common items in stock. The wait is significantly longer than other Dunkin’ locations. They will accept Mobil orders (meaning take the payment via the app) but will not fulfill it. They will tell you thru the driver thru window that ‘they are closed’. It response to your money being returned they refer you “to call the number on the app”
I wonder if your employee use paper ,when they go to the bathroom. Paper is need they never add napkins in the order. 8 bucks for a sandwich and etralarge chocolate , should require to make mandatory for the workers to add napkins in the bags.
Multiple times I’ve been to this Dunkin’ Donuts ordering an iced coffee & donuts and these girls can’t get the simplest orders correct . How hard is it to read an order receipt ! If you can’t put the donuts the customer ordered correctly in the bag then you shouldn’t be working at DUNKIN DONUTS. Then when I come back around and politely ask them to fix the iced coffee, they still can’t use their ears and get it made correctly. They act like they are above everybody, or that they are busy when there’s not a single other car in line. Unbelievable.
I'll spare you the details...I will say I threw away the entire order after hearing/seeing the window lady coughing/dirty hands and clothes. Gonna go disinfect.
Multiple times I’ve been to this Dunkin’ Donuts ordering an iced coffee & donuts and these girls can’t get the simplest orders correct . How hard is it to read an order receipt ! If you can’t put the donuts the customer ordered correctly in the bag then you shouldn’t be working at DUNKIN DONUTS. Then when I come back around and politely ask them to fix the iced coffee, they still can’t use their ears and get it made correctly. They act like they are above everybody, or that they are busy when there’s not a single other car in line. Unbelievable.
Shoddy, rude service, and the iced tea is never fresh. Stay away from this establishment and find another Dunkin to whet your whistle.