I love going here for lunch! Lines are almost always long but food is good and it’s not a bad place to grab a snack! I love this place specially because I get the 5 piece grilled nuggets here for my Pup and they always include a lot of napkins so I can clean the nuggets before feeding Ally her snack! Always friendly smiling faces and they are kind to give a little bowl for me to put Ally’s water in so she can have a drink with her meal! Pic of Ally for tax lol she loves chicken!
Placed an order an order at 10:15. Got to the restaurant at 10:25. Called the store to get instructions on picking up my order. Was instructed to go through the drive thru and let them know. Waited in the drive thru for 10 minutes for them to tell me that breakfast ended at 10:30z I informed them that the order was placed before then and that arrived before 10:30 but was waiting in the drive thru. They still did not make my breakfast order and charged me for my lunch order. Very unprofessional and misleading. Would give zero stars
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This the SECOND time this chick fil a does this to me. 1st time i went i was in the drive through about to order and no one was answering on the mic then I realized was 9:59 but close at 10? they automatically closed and had a line still in the drive through so i go to the window and the young girls come open and say were closed with so much attitude and didn't even let me speak and shut the window. so unprofessional like why not finish the customers in line before closing. Second time i ordered it online to pick up at 9:45 so i wouldn't have to go through that again, mind you they close at 10! So im waiting and they never brought me my food so i go up to the window and they're like we don't have your order and im like yes you do because i got an order number and they charged me so they proceed to say "well we don't have any food left" AGAIN unprofessional, do better staff. Will not be coming here anymore.
Always busy, takes quite a while for your food. Past 6 months, orders are always wrong. Food is so good, but they really need to figure out a way to improve the customer experience moving forward.
Absolutely disrespect for customers. I wish they closing down and leaving the neighborhood . 45 minutes wait, after that a mean and unpleasent attitude. 100procent last time ever at this chickfileDefinitely deserve to be out of business
I love Chick-fil-A, I actually worked there as a teenager when it wasn't popular at all but boy is it popular now!!! That being said, this specific location is not my favorite but I think most locals will agree that the one in Wyomissing is the best one around!
I have been to a lot of Chick-Fil-As and this one was definitely the worst. There was only one drive through line and it crossed itself. There was no place to scan to pick up my mobile order so I had to wait through the entire line. This was a stop on the way home from a road trip and it added a full HOUR to our trip. The food wasn’t even worth it. Our fries were half full, they gave us the wrong kind of cheese, and they originally gave us the wrong order.
This place is way too busy and unrealistic drive through with two lanes that hardly work. Almost missed placing the order because the person didn't take the order until we were almost passed the kiosk. There was people outside taking orders too, but that causes more confusion and chaos. No direction provided, was not even sure where I was supposed to place the order. Very long wait at least 40 minutes. The tents dividing two lanes for drive through is very tight and difficult to navigate a truck through. The tents had large concrete blocks on the bottom very easy to hit with your vehicle. Highly disappointed. Pull up to the window and the order was the wrong qty any way and they had to adjust it, with attitude from the worker. The worker said oh they changed the order, when over the intercom for placing the order she confirmed two, so no you got the order wrong. We started the time in the drive though at 6:15pm. Curbside pickup would not be practical either because there was plenty of people that couldn't get out of their spots with all the traffic going into the drive through.