HelloI had a 5 star experience today. I had a buy one get one free chicken sandwich offer and was not sure if it was legitimate. Sarah Mariah and Austin helped me. They are amazing! They were beyond helpful and patient and friendly. They made my first and definitely not last visit great! They made my visit awesome. If they are still there I am definitely going back. Thank you The chicken sandwiches are delicious!
My husband used to manage at Bostons at this location. We had not been back and we probably will not go back again. The iced tea taste funny and the floor was very dirty. The waitress was very friendly and provided good service but our soup and wings took a while to come out then the entree came out within 2 minutes leaving us overwhelmed with food that was getting cold. The food and beer menu have a lot of options. It is a shame they couldn't turn this place into something nice.
Not only where there a dead cockroach in our appetizer but staff was awful. It took over 25 minutes for a manager to come see us and even when she did she was Barely apologetic. Made every excuse under the sun of how it happens everywhere and it's happens in this industry all the time.
Worst experience at a restaurant. They had one waitress for everyone. It took them 2 hours to get our food. The food was garbage, I asked for salad they Served me plain lettuce with croton 3 micro pieces of chicken and charged me almost 20.00 I could had 10x better salad at home. Don’t waste your money going to this place for food. The only good things are the TVs ( fir the kids) and the open bar. The eggs on the salad on the pictures are from from daughter salad who got a 5 dollars salad better then zither 20.00 dollars salad.
I’ve seen mixed reviews about this place but I wanted to see for myself. When we arrived we were greeted right away and sat. Our waitress was prompt and efficient. The food was very good and fresh, and our boil was handmade not frozen! We asked how come there were mixed reviews because our experience was great, and they said that they’ve recently made a lot of changes to better serve the customers entire experience. We will definitely be back on Cinco de Mayo! Oh and we were there during happy hour so we went to the bar for half off drinks after our dinner!
I have never been treated worse by a server or bartender. The bartender whose name starts with T was completely rude. I got the wrong beer and then the Burger was wrong. When I tried asking about it she gave me an attitude. Shockingly, she told me to get out and gave me the check. I did speak to 2 managers who handled things well. The food was OK but the service was completely inferior.
Delivery driver put it in wrong building first off. Second off zero sauce on pulled pork or coleslaw. Got like 4 onion rings. Buffalo chicken Stromboli wasn’t cooked. If I were you I would never eat at this place. For the price they charge your better off ordering somewhere else
When my party of 3 arrived. We went to the hostess stand where it says to wait to be seated. We waited for about 10 minutes, we saw no waitress or anyone walking around the dining room, one from my party had to go to the bar and ask about someone seating us. The bar tender came out and was super apologetic! Then the waitress finally came out of the kitchen to take our order. We ordered sheet nachos and asked if we could have those first as an appetizer, she said yes. When those finally came out, they weren’t ANYTHING of what the picture looked like or what the description read, the girl asked if we wanted our food right away because it was all done. since it was sitting back there ready, we said yes, because we didn’t want to be cold/reheated food. Two of us ordered the Arooga’s burger, again didn’t come out like the description read. We asked for a pink burger, it was well done. The burgers only consisted of a burger, cheese and bacon. No burger sauce or cherry peppers were on either of them. The waitress was almost never seen, she stayed in the kitchen most of the time. There was only 4 parties in the dining room, so she wasn’t swamped.As for the restaurant itself, everything was sticky feeling. From when we walked in the tiles, to the carpet. Even the tables had a sticky feel to them.This was my first time at this restaurant, and I can honestly say this was my last.
Lots of room for improvement. Everyone at the table commented on the way their soft drink tasted almost like maybe the diet was hooked up instead of the original. Beyond that the prices were awesome I was so looking forward to the wings. Now I know when wings come out of a deep fryer sometimes the wings are so hot I can't even eat them. But tonight they were so cold that I could barely break them apart with my hands. The flavor of the Cajun Voodoo was great however just old. After placing the order it did take a very long time to come. At the end of the day just gotta care a little bit more guys.
This is our second time at this establishment. Both times we have to say the staff was absolutely great! This time Soma had a lot of tables to take care of, but never missed a beat. We are so grateful for people like her that work so hard. It's really nice to be able to bring our family somewhere we know we can get a great meal and excellent service. Such an excellent job by all including the chefs! Thanks so much.