I just picked up my order. My online order was 20-25 mins late. The guy at the distribution told me 20 mins ago when the pizza was in the oven. I waited in person for 20 mins when the pizza wasn't into put into the oven until maybe ~15 mins later after he told me it was so. I rather he said he didn't know than to tell me the wrong info. The girl at the counter gave me a dirty look. That was rude and unprofessional.
OMG I'm in LOVE with the pizza at MOD. I hadn't visited MOD in 2 years, so it was pleasant nostalgia. They've so satisfied my craving for pizza. I've found my new favorite pizza place! Good on them!
Pretty average pizza. The dough is on the tough side.
Edit: Mod contacted me to refund for the food I didn't get. Overall, great pizza but we've had some inconsistency in quality when ordering delivery. Just go in person and it'll be great. And definitely beware using the future scheduling in the app.I ordered via their app and scheduled a time since it was a Friday night. When I arrived it was swamped. I told them I was there for an internet pickup. It wasn't ready—they don't seem to have planned the timing of scheduled orders at all. I waited as long as I could but after 20 minutes I had to leave. I understand being busy and if I'd been a walk-in order it's going to take as long as it takes. But why even offer the option to schedule a time if you can't manage to work that food into the queue when you should?
Quick and easy pit stop for quickly made, custom single person pizza dishes. Lots of options and cooked well with a variety of end sauces to add extra flavor. Garlic bread is also top notch for those late evening drunchies.
A reliably good place to get a freshly made custom pizza in very short order (super fast). The staff was friendly and helpful. Had I not been in a bit of a hurry, I would love to have hung out and chatted with them a while. Great location with plenty of parking around, and right outside, there are many places to sit and eat. I will love to hang out here and eat outside some time, but not tonight. It was about 28F when I got my pizza to go.
There's a difference between having a good time at work and being completely unprofessional in front of customers. Service was absolutely horrible. And it was not just one employee. I was not the only customer who was off-put by this. I feel for the several employees that do work there and see this behavior as inappropriate. One employee even apologized to me on my way out. Mod should take a hard look at their entire staff here. Or getting management set straight.
Quality experience at MOD Pizza! The staff kept piling ingredients on my wife's salad that rivaled her buffet sculptures. Our pizza had quality ingredients and was baked just right to a golden brown perfection. The staff was kind, courteous, timely and effective.
january 21, 2022ALL THE EMPLOYEES HERE ARE AMAZING!!!AWESOME CUSTOMER SERVICE!!THIS WAS MY BEST MOD PIZZA YET!!I THANK YOU ALL HAVE A BLESSED AND AMAZING DAY TODAY
My first visit was met with patient and understanding staff. My family and I enjoyed the MOD pizzas with all toppings chosen by three individuals, one of which does not eat cheese. Our experience revealed to us more options for toppings to think about in our next visit.