I’ve gone to Fast Lane for over 8 years and never had it happen where I sat for around 12 minutes, while whoever was working with having an extremely long conversation with the guest in front of me…. just laughing and carrying on. It’s ok to have a good-short conversation but over 10 minutes is ridiculous and rude. Went to Dutch Bros instead… and probably, indefinitely.
Best mocha milkshakes. I always have a good experience getting coffee..
I have been there 3 times now. The first time was great,cheerful staff,awesome drink. The second time, I ordered the same drink but was charged a dollar more than the first time, when i asked why, the girl spoke to someone,handed me the change and walked away without a word. I decided to give it one more try.Today, I went through and asked for the largest size tea that they had, when it was made I said, I was hoping for the biggest size.The woman responded with, that is the 32 oz. size,you should have asked for the 32 oz. ! I am not going back. That is disappointing service twice in a row. Good tea, though.
I live fast lane. The people are amazing, the owner is the coolest person ever. Thanks for being the all stars you are.
Our first time! They were so so nice! We got hot chocolate and they were delicious
I was charged $5 for an iced American with flavor. An iced americano was $3.50 and to add flavor is $1. He charged me for a mocha which is stated as $4.50 but then charged me more because an americano has more shots then a mocha. I didn’t order a mocha. He said he did this because his boss texted him said so. I was also up charged for adding cream to my americano which was not stated was an up charge. He also wasn’t wearing a mask.
The employees are always kind and courteous, the coffee is always delicious and the service is nice and quick! Thank you all so much!!
Excellent service! Good quality products!
Love these employees and the drinks and food! Quick service and so friendly.
My favorite drive-thru coffee! Except the guy wasn’t wearing his mask over his nose...gross. And he held my cup by the RIM which is unsanitary and I actually drink out of the cup (not a straw or the plastic top) so my mouth touched his hand/money germs. He should know some basic sanitation rules! But the coffee is GREAT!