Alright Subway… we need to have a chat. Ya see… I think this was the BEST subway experience I have had over my long lived 29 years of subway sandwiches. And believe it or not, it’s not because of the sandwich. Although.. this one is quite delicious.No, ya see, you have an employee who is proud of his job, who has a wonderful personality, and honestly, is just a wonderful sandwich artist.I met, Thomas, for the first time while driving through down to Medford and a fresh crisp sandwich sounded like it would hit the spot. Immediately, Thomas was ready to help and immediately you could tell that with his eyes, behind his mask, it was service with a smile. That’s something that… seems to be rare this days. I was prepared to order my usual, but he regretfully informed me that due to shortages, I would need to make a different selection. Understandable. “New Normal”. It was in thatMoment I decided to give him trust in my sandwich and let him choose my foot long fate. With a smile and a charming conversation, he created me this delicious sandwich and it’s something I never would have considered.But the best part of this, was him. Subway, you have an outstanding artist with an amazing personality, a great way of representing your company, and overall just.. wonderful man on your team. Please treasure him, appreciate him, and have him teach your other employees a thing or two when it comes to character, pride, and overall service. That man, deserves a raise and I will stand behind that. He spoke well of his job, what he does, and who he works for. Overall, just outstanding. It was a FRESH and CRISP experience that I look forward to having the next time I drive from Tacoma to So. Oregon.Thank you, Thomas.-The strangers in love who just met at the Pilot
Came here with my dad that Is a truck driver, best customer service we had with subway
This was the most pleasant subway experience I've ever had. All the ingredients were fresh and the vegetables were crispy. Big shout out to Rachelle who made my sandwich perfectly. She was a very up beat person with a very caring personality. Quite the breath of fresh air in a world filled with so much hate. Thank you Rachelle. This is an experience I won't soon forgotten
Was going to rate 4 stars because they were not allowing app orders or taking subway gift cards. They were a little slow as it was busy but employee Thomas got me to rate them a5 star. Why? Because he followed all proper hands walking including proper time and proper techniques to avoid cross contamination. Might not sound like much but I often don’t eat out because of how many employees I see with improper sanitation and hand washing procedures. Good job Thomas!
Tasty sandwich reasonable price
Rachelle made my sammich just perfect! Good conversation while doing so! She’s awesome!
Slowest subway I've been to
Terrible service and rude workers
It was a great experience and just before they closed they were able to make my sandwich exactly how I liked my sandwich with no hassle. Best Subway experience I have ever had or seen so far.
It was a great experience and just before they closed they were able to make my sandwich exactly how I liked my sandwich with no hassle. Best Subway experience I have ever had or seen so far.