I have been visiting this location for more than 10 years. They used to allow people to remain inside until 10 am when they closed. The staff were very good and cared about customers. In the last two years, I have visited a half dozen times and the experience was nearly always so bad I just do not want to return. The music is set so loud I cannot have a conversation with someone sitting next to me. I recorded today the decibel level was 95-100 before asking them to turn it down, then it was 77 to 95. Then they keep the place very cold, when asked to turn up the heat, they always say, "I'll talk to the manager." But in the midst of winter the AC is full blast and its at 45 degrees. I have complained at the store and on their Facebook page, but nothing changes. Now they have a policy to get everyone out the door by 9pm, this is what they told me today, even though it states on their door, 10pm. For all these reasons I always go to Starbucks as my last choice in this town. They need new management or train the current staff in better customer service.
Great place to have when you need to have a drink when you're shopping
Has never once made my drink right.
They were out of mocha for 3 days
Love those frappes
They are a coffee stand in a store and yet had no hazelnut for my coffee. Not impressed.
Coffee and shopping. Who doesn't love that combo?
Girl did not know What they were doing
I'm hoping that they will open up the inside soon as I'm getting tired of the drive thru. They still have awesome customer service and coffee though!
poor customer service