Starbucks

2401 Portland Rd, Newberg - 97132
135 reviews
Coffee Shops Coffee & Tea Coffee
(503) 686-8787

Great customer service and good food for nice prices :)

This location is very consistent on getting my orders the same. I also find they are very kind here. Love this Starbucks location.

Super friendly staff and our drinks were perfect!

I'm not a coffee person but their caramel frapaccino is the best!!

I am a Starbucks stan, so I was very disappointed in my experience at this location this morning.I am a Starbucks regular and have a typical order that includes Peppermint syrup. I went through the drive-thru, ordered my drink, and upon taking a sip before leaving the parking lot realized that there must have been a mistake since my drink tasted like half the cup was peppermint syrup. I have never had this happen before, so I thought it must have been a simple mistake, so I parked and walked in to let the barista know and ask if they could possibly reorder my drink. Up until this point, I am still a happy customer. I understand that these things happen and it's not a big deal. However, the reaction from the barista was next-level RUDE. She let out an exasperated sigh, rolled her eyes, and let me know that if I want the drink a certain way then I need to order it as such (I guess I need to specifically ask them to not put 15 pumps of Peppermint syrup in my drink?). She said that she would replace it THIS TIME, but next time it was on me... Feeling very uncomfortable (and a little embarrassed) at this point I just walked away, forgetting my existing drink (the gross one) on the counter. The barista then yelled at me, "ARE YOU GOING TO TAKE THIS (*gesturing at the coffee*)?! IT'S NOT MY TRASH!". Everyone in the establishment looked at me like I had just done something horribly wrong - to add to my existing embarrassment.Maybe their employees need a reminder of the core values of Starbuck's service model? I do not necessarily thing the 'customer is always right'. But. I don't think the customer deserves to be yelled at.

My family was passing through on our way to the beach and I have to say this location has the BEST customer service! The lady at the counter was happy, helpful and real. Store was clean and busy. Thank you for showing everyone else how it should be done!

Literally the best Starbucks ever staff are amazing

I love the staff here so much! So upbeat and helpful! They give wonderful suggestions as well!

Hot Mocha was good as usual. Restock paper towels!!

Long line, but it moved fast. Great coffee and other drinks, as well as snacks.