Dairy Queen Grill & Chill

404 W 1st St, Newberg - 97132
146 reviews
Fast Food Ice Cream & Frozen Yogurt Burgers
(503) 538-6112

Never have I ever had such terrible service. I will never visit this location again. Staff were rude and worried more about local gossip then working to complete order. Viewing through drive through window cook was only one hard at work. Weekend evening shift supervisor lost control of their employees. Drive thru employee was a joke including person making my order. Dirty work stations. I'll be reaching out the Yamhill County Health and Human service recommending an inspection.

DQ never disapponts. Their food is decent and the desserts are tremendous. Prices are OK, and servers are usually upbeat and friendly.

After waiting for 15 mins in the drive though. I ordered my 2 meals and was asked to pull around and wait. Before i pulled around i asked the lady twice to please make sure there was bbq for the chicken strip meal. 5 mins later my food was brought out, the waiter reassured me everything was in there. I didnt think to check because i had a 25 mins drive back home to feed my kids. I gey home, walk in open the bag and see 1 cheeseburger meal, and small fry but that's it. No chicken strips, no bbq. Nothing for my son to eat. Im not going to spend another 50 mins in the car to go back just to wait all night for sons dinner.I do not recommend going here.

Team members seemed to all be very new at the job. Thought it was odd that the vacuum’s charging location was so top of the garbage can.

The manager went out of their way to make a custom cake for my daughter. She absolutely loved it. Thanks again.

All lil cinnamon wanted was some delicious cheese curds to warm his gizzard after working in the cold all day and after waiting in line and ordering said cheese curds lil cinnamon did not receive his order of cheese curds or even the correct order at all!!!!!!!!

Dairy Queen for me is a big part of my childhood. Especially more rural areas and my town as a kid depended on Dairy Queen to bring the treats!Now, nothing says weekend treat for me and family like a late night Blizzard run or a Hot Fudge Sundae and fries combo.We love the Oreo, cookie dough with mint ice cream, and of course my favorite is the Heath.We love this place, we enjoy the moments and it makes us all quiet for a few minutes scarfing it down in happiness.Ps, this place can be massively packed, pull in, make sure you keep room for the person behind you also. Patience makes perfect.

Short staffed because they pay slave wages to overworked employees. This causes long waits, unattended customers, and missed orders. They also don't allow customers inside the lobby, which is totally fine but there is no sign or anything noticeable to indicate this. It's just a big mess that could be fixed if they actually wanted to help their employees. No ice cream is good enough to skimp on livable income and necessary benefits.

The burger was good but the chicken strips were a bit bland.

Nice place, great service. Thank you.