Had a great experience at Buffalo Wild Wings!
I ordered cheese curds and wings and because they were out of cheese curds they gave me a whole box full of wings and a compensation I could not be happier and I wanted to apologize to the staff via Google to let them know that I have never had a more amazing experience in a restaurant I will most certainly be bringing all of my friends back
First time there waitress didn't even ask about refills or desert. Had to ask for the table to be cleared of our empty plates, had to ask for Togo boxes, I didn't even get the sauce I ordered I got plain wings, my son had to hide his face and plug his nose he could not tolerate the smells of the food when we got it. I don't normally complain but I was just shocked plus the fact that it was over $120 for 4 adults and one child. (1 appetizer, 4 wing orders and one kids Mac and cheese, 3 sodas, 1 beer, and one kids chocolate milk.
We tried this place for the first time friday evening, about 9pm. Our waitress was very nice, so no issue there. But the food was not good. My husband's burger didn't taste like anything, like they don't season the meat. The dirty tots were really good. I got the ultimate nachos with brisket, and they were cold. I had more chips than any of the toppings. We did not get wings, but based on reviews, friends opinions and our own experience, we won't be returning.
Shame on me. No pricing on beer menu....paid the most ever at $7.40 for michelob ultra. Wings were good. Last time I watched march madness there it was packed at every table. This time there were 10 people there in bar area. I wonder why.I also will find other places for food and a beer. Shame on them also.
$7.40 for a pint sized Coors light is outrageous. Should of taken a picture of the beer to show it wasn't even a full pour not to mention the long wait for service in the first place. I've been to many other Buffalo Wild Wings to know others don't charge prices like this. The nearest to here is Eugene and they only charge $4.50 for a regular Coors light.
Why isn't the staff wearing masks over their noses? Pulled down under your mouth doesn't do squat. There's a sign on the door stating masks are required. One other customer was wearing one. All the people coming in weren't-and, nothing was done about it. Prices for wings are ridiculous. When I an missing sauce and celery/carrots I asked for, it's the nail in the coffin. The food was not ready at the time stated in the email I received either. Way too many concerns/issues to be bothered to return. Flap your wings and fly elsewhere.
Short staffed is not an excuse for lack of attention to detail. I can understand simple mistakes especially under certain conditions but to get wrong or forget most of a table’s order and not follow up with a customer for 25 minutes only to act surprised falls under the category of I don’t care from management, wait staff and kitchen. The staff was friendly despite what they lacked otherwise. The prices lead one to expect a corresponding amount of service and food that would not be found elsewhere but there is not. B - Dubs unfortunately is about as culinarily fascinating as Hooters. In other words, don’t go.
Terrible service. Waitress took forever to get us anything we asked for. The wings looked and tasted like they had been sitting all day. They had no sauce at all. The pretzel bites were hard as a rock. The worst part was when we waited and waited for our server to come check on us to ask for it to be fixed she never came.... I finally asked someone else for extra dipping sauce it took 20 min by that time the food was cold and we just wanted to leave. Drinks were empty and never refilled..... the long haired server in cocktail area. It wasn't even busy.... as a server/bartender myselfni was super disappointed. Waist of $70 for only 2 people ...
Today was my final chance for this location. My order was finally ready 45 minutes after the pickup time provided and when I got home I found they had not included fries with any of the meals, missing my daughters meal all together, and none of the sides. I should have known better and inspected before leaving but I foolishly accepted the waitresses assurance that the order was complete and hurried home as lunch was already late for my children. I will never return to this location again as the only offer provided to correct the mistake was for me to be transferred and wait on hold for another 30 minutes to get a gift card as they don’t offer refunds.