They were so sweet! I made the mistake of ordering a hot drink instead of an iced drink, and they gave me the hot drink and the iced drink! Don’t under estimate the kindness of young people.
I'm not super impressed so far. There didn't seem to be enough staff when I went but it was during their opening week and I would have thought they would have gone to extra lengths to ensure a good opening. It took a long time to get a simple coffee. I'm going to give them another chance since they are so conveniently located. Hopefully it was just a fluke!
Coffee shipped to us in Eugene from an online order to CBTL was awful.We ordered a light roast Brazil Cerrado whole bean on June 12, 2022, which we planned to brew in a press pot.The coffee arrived in a little over a week. We ground 45 grams in a burr mill, heated water to 200 degrees, bloomed the grounds for one minute, then filled the one liter pot. We pressed at four minutes total. This recipe has worked for us for years.The coffee was awful. During blooming, fresh beans give off a great aroma and bubble up in the pot. These beans gave only the slightest aroma of coffee and there was no bubbling.In an A/B/C blind test, CBTL came in third. Last place among three coffees that included a stale Keurig pod brewed in a Keurig machine.On closer examination, the bag stated that the beans were roasted on April 12, 2022, and showed an expiration date of October 2023. High quality beans are stale after one month. These beans were two months old when they were shipped from CBTLWe complained to CBTL twice, each time receiving a standard message telling us that they would look into the matter and get back to us. They did not get back to us. In order to get a refund we were forced to call the credit card issuer. The customer service rep at the bank was a fan of good coffee, understood completely, and immediately issued a refund.
The coffee is great here. Service is also exceptional, with a smile.One of our drinks was made incorrectly, however, without any hesitation, they remade it.I'm happy that they chose to reopen this location as a CBTL rather than the old Starbucks.
I am absolutely ecstatic to have my favorite California coffee chain here in the Portland area. I can’t wait for all of the seasonal drinks. I love the flavored iced teas and the ice coffee is a classic. The crushed ice cannot be beat!
Lovely clean and hospitable atmosphere with indoor and outdoor seating. I had an excellent almond milk latte and chocolate croissant. Glad to support a family owned coffee and tea establishment.
Very excited to see a Coffee Bean location near me! I was a huge fan of their beverages down in CA.They have reg, lg and 32oz available. They just opened about a week ago and are working out some kinks with their app, which is understandable. You can currently download the app and start accruing points, but can't order ahead just yet.Their hours are 6a-6p every day. They are also in the process of updating Google.Went in today and got a few drinks. The Malibu is a favorite of ours and absolutely perfect for Summer. The Pomegranate Blueberry Tea Latte is great if you're looking for a cozy drink - I get it hot, but iced is also good. Lastly, the Cookie Butter Latte (I ordered it iced) was recommended on my visit today with cinnamon mixed in and it was sweet, but not overpowering, although I do generally gravitate towards sweeter drinks. Oh, and they serve hospital ice!The staff was pleasant and friendly and the shop itself has a nice presentation. I hope they stay around for a very long time.
Wow so impressed with the shop and menu, great staff, and very appealing posters of drinks. Carmel's iced coffee was the best they have different small ice cubes it seemed special I stayed inside to absorb the positive experience. Thanks for making my day. Joe
Tasty vanilla latte. I love the ice cubes size. I wish this location had different food. It looked exactly like what Starbucks offers.
4 stars because I couldn't order ahead with the app. Otherwise it's a beautiful store with great service!