Have gone to this place since I was a kid. Always loved it and always had great food and service. Funny how one morning can ruin the experience. There new server named denice completely ignored us. Never brought drinks and was very rude. 5 stars for food 1 star for denice.
Visiting Klamath and thought this would be a great place to try. After reading the reviews and how this is not a child-friendly restaurant, we went elsewhere. If there would have been a comment to let others know the problem was addressed, we definitely would have come by.
This would be a nice place to take a little kid who is into jets. The views are better than the food, which was fine but underwhelming. The waitress was great and service was snappy.
Horribly unorganized restaurant, told us we were in the way when waiting for a table inside, and then forgot about us when we told them we would wait in the lobby. Took others that came in after us but never came to get us when a table was available. After we were finally seated, the service was very slow and spotty. We asked 3 different wait staff 3 separate times for a single straw for the child’s drink we had already received. The manager Denise was also very rude and abrasive towards a 2 year old child. An older gentleman sitting nearby was also ignored for a long period of time and was not getting the service he deserved. Will not return and will advise friends and family to do the same. Big disappointment for such a great location.
The way the staff treats children here is deplorable. I witnessed the incident yesterday (Mother’s Day 2022), and came to see if the family left a review. I’m happy to see they have. Denise acted absolutely inappropriate towards that child, and should be ashamed of herself. The family that Denise harassed were wonderfully polite, and the child she verbally assaulted was well behaved, adorable, and did nothing that warranted being screamed at by a stranger. Disgusting behavior.
A one star is being very generous, a women here by the name of Denise was very rude, aggressive and inappropriate to a two year old child. Definitely would not recommend coming here ESPECIALLY with a child.
Our waitress told us they didn’t have soup or cottage cheese but as I went to the bathroom I saw people eating soup. While I was ordering she didn’t ask me fries or hash browns, or biscuit or bread. Didn’t seem experienced but the other times I’ve been here with different waitress they are lovely and experienced, I think it was just the one lady, my food was great but the tobacco was watered down tasting overall I think it was just a bad time cause I usually love it
Food was great once we got it, over an hour wait and 3 other tables that came in after us received their food before us. And the waitress never came over to give us any explanation we were not told that our food was coming out until we went to the kitchen and asked for it.
The food was wonderful! ?
The food is delicious and the employees are . Wonderful. the scenery is great also looking out and watching the planes come and go at the airport.