Appalled and embarrassed on behalf of this establishments unprofessional behavior and poor customer service. As a local Licensed PRactical Nurse, and 35 weeks pregnant at that, I expected a peaceful breakfast with my daughter and mother in law. Walking in, we were greeted and told to sit in the very front by the bathrooms. When I asked to sit more towards the back due to having a messy 14 month old (and seeing a family with a small child also in the back) waitress rolled her eyes and told us it wasn't cleaned. I told her no rush. Table was cleaned, we sat down, we ordered a breakfast and a French dip, which we waited for over 20 min. The waitress told my mother who due to a certain medical condition was encouraged by myself to get a house salad in which they told us soup and salad were not available although on the menu it clearly stated soup and salad. There were people served food before us after arriving after us.I received a plate of runny eggs not cooked thoroughly, a cold and sad waffle, and sausages that were burnt. I asked for a steak knife from the owner in which she replied "why would you need a steak knife the pancakes aren't that hard and refused to bring back a knife. She then brought back a knife after asking multiple times.I am a young tired single mother who uses a steak knife to cut up sausages small enough for my baby not to choke.After not being able to eat any of the food because of the negative energy from waitress and owner I went to pay in which I asked to speak to the manager. After expressing that the food was not prepared how it usually is ( I have doordashed many times and sat in with my daughter) the owner told me that the food was on the house and to never come back to her place again. Not only was I hurt because I was planning to take my future Adult care home patients every Sunday there for breakfast. Not only did this establishment ban my family, but many members of the elderly community that I nurse.Food and their establishments especially when based off family values should have excellent customer service with customer satisfaction being number one priority. If I ever treated a patient like that, I would be sued misconduct. I am reporting this to the BBB and hope that this will become a fine example that mistreatment based on race, sex, color, medical condition, etc will not be tolerated.Super long, but worth the read! (Also heard a customer tell the owner the food was disgusting right before we got ours and she laughed)Will cook for my care home, my food will always come from the heart and with love.
Outstanding food AND service. Only complaint- miserable me walking out the door. Why did I eat so much??
The place is actually pretty amazing. I definitely recommend the patty melt. You have to try it with a side of blue cheese though to dip it in. I know it sounds weird. But trust me got to try it. They're fries are normally pretty good. But this time I think we caught them between oil changes. Definitely not a deal breaker though. The staff was friendly and and always seemed to be within eyesight if needed. Which is nice because in some places the wait staff can be just a little too much. The place was clean and not crowded. And the decor was kinda like a mom and pop style. The lighting fixtures actually contain some of the names of the towns along the way from where we came from which is kind of cool seeing the names of all the towns we grew up in. Definitely worth a stop. Our meal averaged about $14 a person including beverage. Which in 2022 with everything going up is not that bad.
In town working for the week and stopped by here twice. Once for lunch and once for breakfast. Each time the staff were great, food was fantastic and I'll most likely stop by again before I leave town.
Took the wife for breakfast before a trip to Portland. I had the chicken fried steak and she had the Belgian waffle. The portion sizes are for better terms hugemongous. Would definitely recommend to anyone for a filling breakfast. Staff was top notch, clean and good spacing between tables which I appreciate with the continued covid variants floating around.
I had such high hopes for this place. Ordered the chicken fried steak and it was over half breading and tasted like it was cooked in burnt grease. The gravy tasted like glue. They said its hand breaded but it tasted frozen. The hash browns was a generous portion but they tasted like they was burnt. The toast they sent out was charcoal black. The eggs was the only thing that was really edible. They need to find a new cook and quit lying about their hand breaded chicken fried steak. The only reason I'm giving it two stars is the waitress was nice.
This is a very busy place that closes just after lunch. Open only for breakfast and lunch and they excel at both! The best wait staff anywhere in this state! The entire focus of wait staff and chefs is customer satisfaction. Everyone is always exceedingly and genuinely pleasant! Food is delicious with very generous portions. They bake their own bread so have the best sandwiches. We love the BLTA. French fries are the real deal and are crisp but never greasy. We always have left overs to take home. Have eaten here many times and always look forward to a visit when in town.
Good food. However the sausage in the biscuits and gravy was undercooked. We brought it to their attention and were told that their pork sausage is pink e en when cooked. Ok, I have seen sausage like that However the consistency of it and the taste of it was that of way undercooked sausage.all 8 of us at the table tried it to make sure. My pregnant daughter had to order something else.
Service is great. The food portions are huge. Mostly great food, only things is the home fries are bland.
They don't open til 8amDelicious food. Excellent service. Best Eggs Benedict. Everything is made from scratch, including the bread.