The staff that work here are truly amazing people! We are all so thankful for all of you!Our story and experience at this specific Hillsboro OR Sonic Drive-In: My aunt has been in and out of the hospital for the last about 18 days or so. She was bounced around 3 different hospitals as they tries to figure out what was wrong with her. It was finally concluded that her heart values weren't working and she needed to have open heart surgery. They life flighted her to Portland Saint Vincent hospital, the 4th and hopefully last hospital before she can go home for good. 5 of us loaded up in a car and drove up and hour away to visit her, all family. About 7:50pm she decided she really REALLY wanted a Large Cherry slushy float blended from Sonic. With the 5 in my car plus my Aunt that had the heart surgery as well as another aunt that had been staying up the last about week, so 7 people total; we got everyone's orders and headed out to the closest open Sonic which happened to be Hilsbro. We got there about 8:10 or 8:15, their line was wrapped around past the parking lot so no doubt they all had a long day and were looking forward to going home. We ended up being the last car of the night and didn't order till probably about 8:45pm, they close at 9pm. No matter where you go everyone has their closing routine and certain machines get closed for cleaning before the end of shift. First thing we tried ordering was her drink but at the time the ice cream machine was closed down so we're where just going to get her a cherry slush, we ordered all the food and other drinks at least and it was a big order which sucks that close to close but we all very much appreciated it! I'm not sure if they over heard us after we ordered our food at the drive up menu or when we got to the window, but everyone else in the car decided it needs to be the slush float and we tried to figure out where else we can get the ice cream from and add it in, (let's be real, if we did this, it wouldn't have been as good as Sonics regardless). But THESE AMAZING PEOPLE heard our struggle and debate; Katie was the work at the window, she asked us what was up and we explained in short hand what was going on and why we were originally sent, she explained it to her I believe manager, Jaden and they explained it to there crew and they all agreed she needed her Large Cherry Slushy Float Blended. My Aunt that had the surgery was super excited especially cause before we found out they would do it we had called to tell her that we were to late. HUGE SHOUT OUT TO KATIE, JADEN, AND THE REST OF THE HILSBRO SONIC CREW ON 5/31/22! You guys all seriously rock and helped restore all of our faith in humanity that we are always a community! We greatly appreciate you all! ?
Pretty good food and a wide menu variety make this a good comfort food stop. FYI, healthy takes a bit of a back seat here. Everything seems to have a sweet taste to it. Service is as good as can be with employee shortages. Their drive up areas are usually closed during the weekday, at least. Only the drive through is open much of the time.
This place makes their own hours and evidently have a difficult time taking care of their customers. Was parked at one of the stalls and pushed the button. Girl comes on & asks us to wait a minute and then comes back on and says that they're only taking care of customers that are in the drive thru. Really? Can you explain why all that $$$ was spent on the lot stalls and menu boards ??♀️
The best slushes! Other food is great too. Called before going to make sure they had the advertised wacky pack toys. Person who answered checked and set them aside for me! I bought 3 wacky packs to get the 3 different toys. Sounds like a silly request, but the workers didn't make me feel silly for asking! My son is going to be very happy. Thank you!
Amazing customer service and dedication to our community. Thank you for helping us treat the teachers and staff at Orenco Elementary School for staff appreciation week! We had a very large and apparently unexpected order due to a communication error, but the manager and all employees were fantastic. They definitely went above and beyond.
They can't offer car hop services due to staffing issues. Forgot part of our order, had to get in line again. The beverages are great had a limeade, lemonade slushie and oreo cheesecake milkshake.
Sonic seems better than other fast food outlets at handling mobile orders on the ever changing pandemic environment. We have a few stories of thing to use apps at other outlets, but this Sonic, like others, had no problem with everything except the drive through closed. And, as usual, good food fast.
Sonic has the best slushes. I got a Lemonberry slush with strawberry and cranberry added and it was amazing! I did not like the fried pickels, my sonic bacon cheeseburger was good the tots were great. My partners grape slush did not taste good to me. The Chilli cheese burritos were delicious!
Currently short staffed, drive-ins are closed, can't use the app for now. Asked for a blast with two addins and they made two blasts with one addin each. Friendly service though and quick to correct it at the window.
Why are you closed so often/early on a Saturday ??? This is the 3rd time in the last 2 months that you’re closed before 6pm Place your order online and pay and show up to a closed restaurant