Beautiful building, coffee is aways good, would give them 5 stars but the customer service is lacking
I've been a customer of black rock for over two years. Normally the staff is even more amazing than the coffee. In the last couple months, things have gotten bad. At this location in particular they've given me a wrong coffee. Specifically I always ask for a coconut milk latte, and they've given me a mocha several times. You can tell when the sugary mocha powder is added to a drink. Pic from my last coconut latte - which ended up being a mocha - attached. This morning I ordered my usual large coconut milk latte. The cup was only half filled. I could feel when the barista handed me the cup it was half empty. Half the cup is foam. Pics attached. Long story short... Black rock is amazing, but this location sucks. $7 for half a cup of coffee... Not good.
I haven't had the coffee or bought anything. I used the outlet under the drive thru window to charge at night.When your homeless. Your not allowed anywhere. There is no place to charge your phone to keep track of what day it is or know what is happening in the world.Homeless people are constantly kicked out of everywhere and our rights are violated while there are no services or money to help anyone.No one has kicked me out of there so far and that means a lot.I don't give good reviews unless they are deserved. This Black Rock didn't chase me off or call the cops to report me stealing electricity.Everyone should have access to electricity. No one should go without anything when others have everything.Everyone should be equal. Everyone should have a home, a car and be healthy. No one should be treated like a slave or lesser because of race or how much or money they have.Everyone deserves to be free from prosecution of laws that are written by false Gods. False dictators.
Went to black rock in happy valley the open sign was on still had two min before they closed . One car ahead of me getting their order that took at least 5 minutes and when I got up to the window the rude guy tells me. Sorry ( shifty smile on his face) that was our last customer for the night. There was nobody behind me they could have taken my order considering I was in line before the open sign was turned off.
Good stop, my kid loves them. My only complaint is that they don't take your order until you're at the window, so the drive thru can be a bit slow.
Been here three times since December, every single time, my coffee is awful. How do they manage to get it so consistently wrong?
The coffee is good and they make a variety of drinks for all y'all that gotta do that iced, or blended thing... I tried their energy drink this time. It's very similar to a red bull, but you can add the flavor syrups they have available. Not bad
Coffee is made at the pace of glacial erosion which gives you time to contemplate your meaning to the world, organize your record collection, or maybe learn a new language, but you eventually snap back to reality and are just aggressively annoyed that you're stuck in this line now and held hostage by the gossip-related whims of the 17 year old that wouldn't know timely service if it slid into her DMs.
Blows Starbucks out of the water. They can make any drink in sugar free. Great people and great coffee
This place can get super busy sometimes but the staff do their absolute best to get everyone through the line quickly. I give them a double thumbs up