This is the only restaurant in town that will not start a door dash or Uber Eats order until the DELIVERY driver arrives. Which means that the customer and the driver have to wait an additional time (usually 5-15 minutes). They are also very poorly run/managed. I tried to call prior to coming to pick up an order and the phone rang and rang, then said "voicemail full". I called 5 times in a row with no answer.
new remodeled restaurant very clean
i got a normal cheeseburger with pickles on it; one of the pickles had a baby pickle on the top and it was the best thing ive ever seen. will definetely order from here again.
Honestly probably once of the best wendy's I've been to in years. Despite the sticky floors and locks on bathrooms. The Dave's burger was SO good! Or, I was starving.... one of the two or a combination. Lol
Love the new arrangements...but there kind of slow overall great place to eat.
Was not even busy and could not get the one thing I ordered correct. I ordered a egg Swiss croissant and got an egg yellow cheese and biscuit instead
Ordered a breakfast baconator with no cheese sauce. this morning with seasoned fries, large vanilla Frappuccino, and large lemonade, for delivery via the Wendy's app. Driver had to return for the lemonade and while there I told the driver my sandwich was made wrong. This Wendy's lied and said the sandwich was made right but they remade it anyways. This particular Wendy's has the most problems of any other restaurant in all of Grants Pass and everyone complains often about the service. Sometimes they are 100% on point but when they swear the order is made right even when proof is given, it's sad and gives some employees there a bad rap. It also makes the delivery driver look bad and it wastes their time. My pictures show proof. This is one reason I order through the Wendy's app instead of the doordash app. They only get 2 stars cause the order was remade. I will not tolerate being called a liar or having the driver being called a liar.
Good food. Slow drive through when it's busy. But never had an issue missing anything in an order.
Chilli is awesome when they don't run out, with onions and cheese. That's all we get there. 4 orders of chilli. Done ?
20 minutes in drive through.Horrible customer service. More employee conversation in kitchen than work. Vehicle's pulled out of line that already ordered and left.