We went there maybe a week ago....a guy had to come out to get the lady manager and 3 other employees!! There were 3 cars in front of us and 5 cars behind us!! After the Lady manager took her hit of a joint and made out with her boyfriend, she went inside. When I got to the window, I asked her if I could talk to the manager. She said, "I am"...NOT GOOD!! YOU NEED A NEW MANAGER!!!
Well I got into the drive through line and after it taking a solid 40 minutes to go 4 cars to get to the speaker I'm told their computer is down and they can't take orders. The car 2 ahead of me got food as i saw them get the bag at the window. Staff never even bothered to come out and let us know what was going on so they managed to wastes several people's time by letting us stay waiting in the line... it was out to the street when they started telling people they couldn't take orders and still only once you got to the speaker.
Love Arby's! Great food. I go there at least once a month.?
I can not give 5 stars to a store who’s manager sits in her white Honda suv with her boyfriend while there’s a HIGE LINE OF CARS wrapped around the building. Her staff had to come out to get her and when she was asked to go inside, this manager lady STORMED inside.Food was excellent - management needs a serious overhaul.
Not sure why the restaurant isn't open for walk in customers to carry out. Thre drive thru service it's kinda slow.
Good place to eat never had a bad experience with them.
This visit went very well they had our food ready very fast and everything was in the bag ? ??
Have eaten Arbys for years in Tennessee but moved to Brookings Oregon 2+ years ago. Closest Arbys is in Grants Pass (2 hours away). Ordered a briscuit sandwich with extra Smokey Q sauce in a separate cup. What I got was a briscuit sandwich with NO sauce and some packets of CRAZY SAUCE2nd (and last) trip ordered briscuit and bacon dip. I threw it away.
Food is hot when I get it and cold when it should be. Keep up the good work. Speed I think would be the only down fall at this location.
The line was huge and moved super slow, however it was worth it at the end cuz the food was excellent!