We haven't been there in 20 yrs. we were so excited to grab dinner tonight. Got it home some foods were left uncovered the egg foo young was absolutely disgusting the sweet n sour meat was so hard you couldn't eat it. The food over all had no flavor. 20 yrs ago I'd take everyone there and it was absolutely amazing. I won't be returning nor will I be promoting Twin Dragon again. So heartbreaking. Almost 100 dollars for two families and it wasn't eatable.
It was terrible, we paid too much and ended throwing it all away. No taste and/or odd taste. I would not recommend it at all.
I love this place. Fast, fresh delicious food, great customer service, lots of options. Very clean and wholesome vibe, lots of orchids and a big jade for décor. They will make anything you want spicy for a tiny upcharge even if not on menu as hot, which I need, haha. If you're looking for consistently delicious classic Chinese food, at a great price, this is the place in Eugene. Make sure to read the menu on their very detailed website before you order, it's very descriptive, and helpful if you're indecisive like me.
Was very disappointed. We placed a Togo order tonight. We spent a lot of money and There was no flavor. One of the meals the shrimp was so burnt it made the entire meal bitter, the second was drowning in like a soup. But i didnt order soup & the rice, There is nothing that made me feel like 3 day old left overs more than this rice. All and all I will never go back and encourage you to skip over the Togo service all together.
Delicious food and friendly staff. A favorite
very good food and friendly service. ?
Great family run business. Friendly and fast and welcomes children. The food is so good it can be hard to get a table on Friday or Saturday night. It is worth the wait though. You won't be disappointed. The potstickers alone are worth the trip!
Good online menu. Food was reasonably priced and ready on time. Takeout only. No dine in. However, lo mein dish was made with spaghetti noodles, smashed together and vegetables and chicken were very bland. Egg roll was unlike anything I've ever seen: the size and shape of packaged cherry pie from a convenience store. The oil used to fry it was also old/tainted. Pot stickers were cold, dry, and hard. I would not return here.
The food was terrible and over the phone server was rude. I called to make a to go order. I ordered 3 combination meals and asked if each could be put in a separate bag. The person said that my inconvenient request would add extra time and would need to charge an extra bag fee of .50 per bag. Really?!! I was already paying for the meals, so sorry to inconvenience your staff.The food had a terrible smell like old oil or something. At first, I thought maybe it was the chow mein noodles as they smelled old and also tasted odd. After serving our food it all smelled the same. After several bites, we experienced a terrible after taste. It was between an old oil and cardboard taste. Absolutely ? disgusting food!
How did this place get awarded the “Best of Eugene”? I don’t get it. Your overall happiness with the food served here will depend on what your experiences are with Chinese food and what your personal tastes are. This was my first visit. I have been fortunate to have had some really amazing food in my life. If you’re a restaurant goer, I don’t know if this food is going to satisfy a palette that seeks rich flavors that impress. Sadly, I think even Panda Express has more flavorful food. That’s not saying much.We ordered potstickers to start. But they didn’t come out until after we all had our entrées. The potstickers were supposed to be chicken and cabbage but they were really unseasoned giant chicken meatballs inside of a very thick wrapping. Cabbage? Barely. The dipping sauce was highly acidic and sour.My daughter ordered a fresh vegetable fried rice. The rice was flavorful, had nice green vegetables. It didn’t stick together. It was very good.The egg drop soup was a broth of blandness. I put in some soy sauce and then it was just a soy sauce flavored soup. Nothing green in it. Little bits of something crunchy. The three of us all tried some and then let the waitress take it away.The “pork fried rice” served with my combination meal was gooey, pasty, and bland, with four or five little pieces of dried out pork in it. No peas or carrots, like you usually find. It was probably made in a big batch and let to sit in a rice cooker. Just my impression. It didn’t taste fresh. I could taste old rice. My husband said it “tastes like wheat”.I also had pork chow mein on top of soft noodles. Have you ever had Chinese food that looks and tastes a lot like La Choy in a can? That’s what I experienced. The sauce was pretty much unsalted thin chicken stock with corn starch. Bean sprouts were fresh.The sweet and sour pork was really good! Crispy, with a nice basic sauce. My husband had the pineapple chicken. It was basically sweet and sour chicken with some pineapple in it. It was also good, but he loves pineapple chicken and often the sauce is a yellowish pineapple sauce, so he was disappointed. So breaded deep fried meat with sweet-and-sour sauce, they’re doing a great job.I was getting upset at the meal. I didn’t want to eat it. I ate my 4 pieces of pork. I was not going to say anything. Mainly because I read a review that said when somebody complained about their meal they were treated extremely rudely. But our server was very friendly so I took a chance. When when I asked her about the extremely sour potsticker sauce, she changed in demeanor. She said that “everything here is made from scratch and you’re going to find things here that you won’t find at another restaurant”. I was as polite as I could be when I let her know that regardless of the bland and unappealing flavor, it didn’t taste fresh. She repeated her previous statement, and added “Well, were not gonna make everyone happy”. No offer to remake or replace the poor food. No attempt to resolve the issue. And she didn’t seem at all surprised at my displeasure. Tells you something about how often they may receive this same feedback. I left my entire plate of food and went outside while my husband and daughter finished. I was pretty disappointed and felt ripped off.I won’t be returning, ever. Even for the food I enjoyed. Bad food, bad customer satisfaction efforts, bad review. What else can I say? Ive rarely had meals that I’ve looked at and thought, “I DO NOT want to eat this”. Give it a try if you like run of the mill Chinese offerings. But be wary. There are WAY better places to eat in Eugene. Give your money to a restaurant that cares what their customers have to say.UPDATE: It’s been five hours since we’ve eaten. All three members of my family are having very bad gas and upset stomachs. This was the only meal in the past two days we’ve all three eaten together, so I don’t know if it was something else we ate. No accusations, just the facts.