Sweet Basil Express

1219 Alder St, Eugene - 97401
142 reviews
Thai
(541) 393-5797

Great place to stumble upon in Eugene. We were able to get our vegan order through door dash instructions. Food is just perfect.

Have been here many times and the food is very good when they get it right. Most of the time they either make the order incorrectly or give you the wrong order entirely.

came in with our whole ultimate frisbee team (large group) and they were super courteous and got all our orders done, food was good as well

Sweet Basil Express is my favorite place to eat. They are soo good

Food was horrible. I was given one of the wrong menu items I ordered, by the time I got home they were closed but I tried it anyway. The food including my correct order was disgusting and nearly inedible. I politely notified the staff of my experience and was going to give them another try however the gentlemen at the register was very rude and disrespectful for no reason at all. I did not appreciate his aggression and he basically called me a liar when I informed him of my complaints. I felt very disrespected and will never return here. This restaurant should ashamed for what they served me and how they handled the situation. I would stay away from this place. The man pictured was very rude and aggressive.

Watch out!, it’s spicy ... but yummy!

This is my go to place for a good lunch.

Fantastic customer service, large portions, a wide variety of options and affordable prices with healthy options included!

Food is ok but they r unprofessional.. i ordered food called confirmed it he said yes they had my order. My door dash showed up BEFORE they were closed and they told her they didnt make it. I told her i called to confirm my order so she went in (i was on the phone heard the whole convo) and told them about it and they told her to leave that they werent making it and locked the door behind her. They coulda just told me they stopped making food when i called to confirm but instead they made her lose gas money and they made it to where i had to make a totino pizza. I wont eat there again. The rude attitude they had to my driver was just NOT OK AT ALL!!!!!

I was overcharged by $6 (a gratuity charge I never agreed to and that didn't show on any of my records) when I placed my order online. The food was mediocre for the most part and overpriced to begin with. Won't be there again.