I usually enjoy Baskin Robbins however when I went there today the man who helped me gave me the smallest portion sundae I’ve ever received there. I feel like the prices are high to begin with but to get scoops HALF NORMAL SIZE was a disappointment!
Great place, love the owners and the employees work so hard!
When I went in there earlier to get a milkshake, I stood there and was ignored. They helped the person in front of me and then after that went to fill some online orders. I stood there and waited them to finish and ordered when they greeted me. After they got me my milkshake and i paid, I told them that I thought they should take care of the customers standing in front of them before filling the online orders they told me that the boss said that they had to fill the online orders first. This is ridiculous, why is the customer that is standing in front of them being put off?
Best mango ice cream in the world ?
I hate leaving this review because I love Baskin-Robbins but what happened today was not okay. I'm very supportive and patient of older people working. What happened to my son today was not okay at all. The older gentleman that helped us was very slow that by the time we left the store all our ice cream cones had melted. He wouldn't let us eat them. My sons ice cream had melted 100% in both of his hands. But this gentleman was okay with another boy eating his ice cream while he told us our kids couldn't. I paid for melted ice cream and that's not it my son had an anxiety attack because of this. I'm sorry about this review but something has to change in your store. We sure won't be back because of this bad experience.
I hate leaving this review because I love Baskin-Robbins but what happened today was not okay. I'm very supportive and patient of older people working. What happened to my son today was not okay at all. The older gentleman that helped us was very slow that by the time we left the store all our ice cream cones had melted. He wouldn't let us eat them. My sons ice cream had melted 100% in both of his hands. But this gentleman was okay with another boy eating his ice cream while he told us our kids couldn't. I paid for melted ice cream and that's not it my son had an anxiety attack because of this. I'm sorry about this review but something has to change in your store. We sure won't be back because of this bad experience.
Nice for a hot day
Love this ice cream place they have lots of choices on ice cream, drinks and concoctions whenever we want ice cream this is our first choice
Great service an icecream
Don’t recommend. Had an online coupon for my boyfriends birthday - it had a barcode and numbers - the lady took one looked at it, didn’t even try to scan it and said that’s needed a QR code instead. I don’t know about you, but I don’t think I’ve ever seen a QR code as a coupon code. He looked everywhere in his email and couldn’t find anything, so we left. It wouldn’t be a big deal if they would’ve at least tried to scan it. Never going here again.