Given the poor reviews it’s just as I expected but certainly didn’t exceed any expectations. No running water most mornings, staff weren’t attentive and would leave rubbish laying around the pool for days at a time, rooms were run down and needed serious maintenance, housekeeping was always done extremely late, food was average, so I think scoring 3 stars and saying average was very generous. They also tried to charge an exorbitant price of $20 AUD for a cot per night when the rooms were only $35 per night including breakfast so I just felt that was daylight robbery. We stayed here purely for convenience and location but I wouldn’t be staying here again and nor would I recommend it to family or friends
บริการดี สถานที่สะอาดปลอดภัย อาหารก็อร่อย
อาหารอร่อยค่ะ บรรยากาศดีพนักงานน่ารักทุกคนเลยค่ะ
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The staff were aware that some guest were enjoying the pool on the first floor, But they keep keep continue the fogging activities. The waitress even serve the ice tea when the fogg still around !!! If they inform us advance, we might change our plan, bcoz we travel with kids.
Nice scene for american food. The staff was very friendly and attentive. The bill was fair I would say.
This place is value for money, 2 x pools, central location with lots of good bars nearby, great friendly staff always willing to help, rooms were clean and tidy serviced everyday, absolute value for money includes free breakfasts. Will always stay here if and when the world reopens.
I went with eight other men as a reunion holiday. Some stayed in the cottages which were on the lower end of the scale. Coldwater showers while standing in a bath. No replenishment of basic tea/coffee supplies. Late room service. Sometimes free bottle of water not provided. I stayed in the more expensive 'luxury wing' which was far better than the cottages. My room was near to the reception and entertainment area and noise could be heard during the night. Room was never serviced before 6:00pm. When I booked out reception tried to charge me a large amount for meals and drinks booked up to the room. I viewed the paperwork and my room number was listed and I had a hell of a time convincing staff I was not responsible. Luckily I had booked up a Bintang beer on the evening of my arrival and I’d filled out my name and room number details and signed same…such details were far removed from what they showed me on the outstanding account. Whether it was from the previous room occupant or someone pulling a swifty but they were determined to make me pay. In the end I received no apology. Also one had to get in early for a beach/pool towel. Breakfast was okay.......…nothing to write home about. Never again.
The location was fantastic! Very central to the beach, restaurants, spas and shopping. The rooms were spacious, the beds were very comfortable and the air con worked well. The pool was good. However we did find the rooms in our family cottage were very dark and they were quite tired looking.
Stayed here 12 nights Hubby and I had pool view deluxe room.very room.daughter/hubby and 2 young kids had deluxe cottage Cottages a little older but roomy and nice Lovely pool downstairs with swim up bar and a rooftop pool for adults.both were great.view from top pool great for watching sunsets. Breaky good.lots of variety.only thing I could say was needed bake beans more. Staff amazing.couldnt do enough for you especially the front desk manager. Location great lots of good resturants in walking distance Would definately stay again