I have never had such an abhorrent experience dealing with employees. I placed an order at this Carl's Jr. location (triple checked it was correct) for them to have no record of my order at all. I asked the employee (female, slightly raspy voice, unknown name) to check to see if the store's number was correct after she sent my partner to the other location, which I assume is in Corvallis. The moment I ask for her to look at the store's number, our order appears. It's logical to say I'm upset at this point, so I request the GMs number after she starts making up excuses and having an attitude. Mistakes happen and while I'm aware of that, completely dismissing a customer and then sending them away, only to actually utilize proper resources is RIDICULOUS. You have a job to do and that includes problem solving. There was no solution offered to him or anything. Not even an apology. When I asked for the employee's name when I agreed to give her mine for a callback from the GM, she hung up the phone on me. To say I'm livid is an understatement. THIS IS ABSOLUTELY DISGUSTING BEHAVIOR. Don't work in customer service if you can't handle it.
Anytime I want a burger Carl's Juniors where I go they have the best burgers in town
Carl's, always, endeavors, to do their best, in serving the public. From greeting customers, to making food to ones liking. Prices, are fair!
Got three meals as drive thru takeout and all three (double bacon, fried chicken, and Angus burger) combo meals were good to good +Fries were not hot and were S a l t y. Servicecwasvfast and order correct.
I had the chicken Tenders, thru were very good. The fries were hot and crispy with no grease. The staff was friendly and efficient. I have no complaints..
Surprisingly they still honor they messed up orders as they had mine. And they have their dine in open...woohoo, it makes coming and going faster. And the cashier was very kind and helpful
First I trusted my change to be correct and it wasn't. My chocolate milkshake was about as thick as chocolate milk.
My husband loves the burgers here. And the line is Usually pretty quick. Like how its close to the high way, So it's actually very convenient.
We had Western Bacon Cheeseburgers. Delicious! Special buy one, get one free. $5.79
The food here was terrible and expensive for fast food. The location in Salem has great food but this location was really bad. I couldn't even finish my burger. It tasted old bread and all. What a waste of money.