Great drive-thru experience. The meal was excellent and the Root Beer was tasty. Nice take out vessel for the Root Beer too!
Oh man I don’t know what they put in there fries but they are the best I have had in forever everything else is great too but the fries OMG try them I couldn’t stop myself from plowing through the box so good
I have had the opportunity throughout my life to eat from different A&W’s and this one is by far my favorite and the best one! Any time I’ve been the staff has always been amazing and kind. They don’t ever have bad attitudes or complain about their jobs! They always get my order right and the order me time it got mixed up they went above and beyond to fix it! Thank you so much for being such incredible role model’s for those who chose to work in customer service and more than that for my children!! They always compliment you guys and love how you always get the order right! Thank you so much for the amazing job your doing!
We went well over an hour before closing, nobody else in line and yet we were served cold, stale, nasty fries. Which we just let go since they were closing in about an hour. But not even half way through our burgers & there were hairs in them. I called the store 10 times before someone finally answered & the gentleman said “I’m really sorry about that ma’am if you come back we can remake it”. We couldn’t since we don’t live in Albany, but also why would I want my burger remade by the same people if I already got one from them with hair in it. & I told him we couldn’t come back as we were already on the highway, he said “yeah not much else I can do, sorry”. Won’t be going here again.
Good food ,nice people and I got tired of waiting everywhere else I went to a&w and got great service quickly without problems.
Delicious food and gotta love the A&W/ KFC collaboration, soo many choices.
Affordable old fashioned American classics. But, the drink cups were sticky from the milkshake overflowing. I had to clean out my cup holders when I got home.
A & W / KFC - Still the best Root Beer floats on the market. I usually order from the KFC side of the menu but service is always good, polite and fast....
Great drive-thru experience. The meal was excellent and the Root Beer was tasty. Nice take out vessel for the Root Beer too!
Food was great, but over 30 minutes in drive through was not acceptable.