I'm so happy to have found this place, I love the smoothies. The customer service was great
I'm obsessed with the Hurricane smoothie. So yummy!! Fast, friendly service, great smoothies. 15/10 recommend!
April has marvelous customer service and was patient with me, im 9 months pregnant, indecusive and new in town and allergic to bananas lol…she recommended me the kiwi quencher LOOO VEE ITTT..i also got a caesar salad and quesadilla, i havnt tried the quesadilla yet but the salad was DELIC ????❤️❤️❤️❤️ definitely a client now??????
My wife placed an order at noonish .I went inside and sat for roughly 10 to 12 minutes before getting frustrated and walking up to the counter to ask them to please confirm my online order. I told them it was under my or my wife's name, I also described my order. Counter girl told me they did not have my order and that it was sent to the other store (she could not care less) as I was going to call my wife to try to figure this out I saw a customer go up to a different employee at the counter and tell them there was a problem with his order his order had my smoothies shoved into the cubicle behind it so my smoothies that were ready sat there for over 5 minutes with no receipt hanging that said mine or my wifes names to indicate to us that our order was ready, again keeping in mind that your employees told me my order was sent to a different store. So after I saw the employee separate the order (but not hang a receipt in front of the order) I realized that's the amount of smoothies I ordered and looks like the right color of my order so I got up again to check and the label on the cups said my wifes name, the labels not visible until the other customers food was moved. So my smoothie sat there and got warm for 5 minutes when I mentioned to the same employee that I asked about my order that I said the name on the label and they were here she completely ignored, me was 100% rude . Instead of apologizing she was completely silent the only thing offered afterwards was a drink carrier not a thank-you not a you're welcome not a I'm sorry for the inconvenience. I understand the days can be stressful but when you specialize in customer service your customer service needs to be on point. And ignoring your customers when they bring up an issue is not customer service. Maybe don't put highschool kids at the register that couldn't care less about the custom.er experience. Wasting a cx's time is never acceptable.
My wife placed an order at noonish .I went inside and sat for roughly 10 to 12 minutes before getting frustrated and walking up to the counter to ask them to please confirm my online order. I told them it was under my or my wife's name, I also described my order. Counter girl told me they did not have my order and that it was sent to the other store (she could not care less) as I was going to call my wife to try to figure this out I saw a customer go up to a different employee at the counter and tell them there was a problem with his order his order had my smoothies shoved into the cubicle behind it so my smoothies that were ready sat there for over 5 minutes with no receipt hanging that said mine or my wifes names to indicate to us that our order was ready, again keeping in mind that your employees told me my order was sent to a different store. So after I saw the employee separate the order (but not hang a receipt in front of the order) I realized that's the amount of smoothies I ordered and looks like the right color of my order so I got up again to check and the label on the cups said my wifes name, the labels not visible until the other customers food was moved. So my smoothie sat there and got warm for 5 minutes when I mentioned to the same employee that I asked about my order that I said the name on the label and they were here she completely ignored, me was 100% rude . Instead of apologizing she was completely silent the only thing offered afterwards was a drink carrier not a thank-you not a you're welcome not a I'm sorry for the inconvenience. I understand the days can be stressful but when you specialize in customer service your customer service needs to be on point. And ignoring your customers when they bring up an issue is not customer service. Maybe don't put highschool kids at the register that couldn't care less about the custom.er experience. Wasting a cx's time is never acceptable.
Love this place!!! So quick and good!! BRAVO!!!
Love this place!!! So quick and good!! BRAVO!!!
Most delicious. People here are very friendly and helpful.
This place provides good smoothies, but it has much to be desired. First off there is only one size of smoothie and it's on the larger end. I expected that a smoothie place would at least have two sizes. The second is the smell, across all locations the place has a weird earthy smell that can make you lose your appetite. Aside from that the smoothies are very good and well made.
I recently ordered online(10/24/21) and when I get here ther is a sign on the door saying food is in danger zone and they are not selling food in the Cafe but yet it allowed me to order online?? Now they are saying they don't have the authority to refund me for the "danger zone "food I ordered. When referring to the app it says to cancel or change order call cafe directly?? I just want my money back! Also the staff they have are very immature and rude. They actually laughed at me and the "mod's" little boyfriend started coming at me . I think this store needs to be seriously checked on by GM